Senior Service Excellence Manager

Job SummaryWe are seeking a highly experienced senior leader to join our team as the Head of Service Excellence. This is a key role within our organization, responsible for managing all aspects of service and experience delivery to our Workplace schemes.Key ResponsibilitiesLead the development and implementation of service strategies to deliver exceptional...

Hospitality Service Excellence ManagerEstimated Salary: £35,000 - £45,000 per annumWe are seeking a highly skilled and experienced Hospitality Service Excellence Manager to join our team at Royal Scotsman, a Belmond Train. This is a unique opportunity for someone who is passionate about delivering exceptional service and driving excellence in customer...

About the Role:We are looking for a highly skilled individual to lead our Trustee and Depositary team as a Senior Client Services Manager. This is a hybrid role located in Edinburgh, United Kingdom.Job Description:Provide senior-level service to clients, ensuring high quality and efficiency.Implement changes and drive efficiencies within the Client...

Job OverviewWe are seeking an experienced IT Service Excellence Manager to join our team at abrdn Asia Limited. As a key member of our global Service Management team, you will be responsible for managing the IT Change Management function and driving high-performance technology services that enable our business and clients to thrive.

Shape Your CareerJoin our team of innovators and shape the future of payments technology. As a Customer Success Manager, you'll:Lead end-to-end customer service processes.Manage service level agreements (SLAs) and develop improvement plans.Coordinate incidents and root cause analysis.Report on performance to customers and internal stakeholders.RequirementsTo...

Job SummaryWe are seeking an experienced senior leader to join our team as the Head of Service Excellence. In this role, you will be responsible for effectively managing all aspects of service and experience delivery to our Workplace schemes.Key ResponsibilitiesManage all aspects of service and experience delivery to our Workplace schemes.Lead an in-house...

About the RoleThis senior accounts position is an exciting opportunity to join a forward-thinking firm of chartered accountants in Edinburgh. As a senior accountant, you will be responsible for providing an excellent service to a portfolio of clients, while also being given a high degree of independence in your work. The firm promotes flexible working and...

About the RoleHays Senior Finance is partnering with a top UK Chartered Accountancy Firm to find an experienced Audit Senior. This organisation is people-centric and provides excellent benefits and flexible working opportunities. They offer accounting, audit, tax, and business advisory services to clients across various industries.Your New RoleIn this role,...

Job DescriptionThe role of a Finance Manager at the Scottish Prison Service delivers comprehensive financial support to corporate directorate functions, working closely with a team of Finance Managers and line responsibility for associated finance staff. This position ensures the accuracy and integrity of financial data, providing financial understanding...

Your new finance careerHays Senior Finance is pleased to partner with a Top 20 Chartered Accountancy Firm in seeking an experienced Senior Finance Auditor. This organisation is people-centric and offers an excellent benefits package, flexible and hybrid working opportunities, and a dynamic, supportive and collegiate audit team.Your New RoleIn your new role,...

Job OverviewThis is an excellent opportunity for a qualified accountant to join our team as a senior accounts position. As a senior accountant, you will be responsible for managing a portfolio of clients, preparing their yearly statutory accounts, processing vat returns, and HMRC tax returns. You will work directly with clients, conducting face-to-face and...

We are seeking a highly skilled and experienced Senior Support Services Manager to join our team at Heron Court in Leith.The successful candidate will provide support to the Deputy and Registered Manager in the day-to-day running of Heron Court, our Supported Living Service, promoting a values-based culture and ensuring the delivery of high-quality care.As a...

Job OverviewAir IT Limited seeks a Senior Service Manager to lead service delivery operations, focusing on client satisfaction and team excellence. Key duties involve:Designing and executing service delivery strategies aligned with business objectives.Maintaining high levels of client satisfaction through efficient project management.Effectively managing...

About the JobWe are currently seeking a Senior Technician to join our team at Taylor High School. As a Senior Technician, you will play a key role in the operation of technician services in science, workshop, and ICT.Key ResponsibilitiesManage the operation of technician services in science, workshop, and ICT.Administer the Conditions of Service, time...

Job OverviewWe are seeking an experienced and skilled dietitian to lead our multidisciplinary Lothian wide Weight Management and Diabetes services.The successful candidate will be self-motivated and enthusiastic, committed to high standards of safe, quality care and can demonstrate excellent communication and interpersonal skills, evidencing strong...

About the RoleThe Head of Procurement will lead our procurement activities, driving excellence and strategic approach to develop effective procurement processes across the organisation.Key responsibilities include:Managing procurement activities and collaborating with end users to ensure effective contract management.Developing and maintaining the Contracts...

Auditing Senior at Hays Senior Finance: A dynamic opportunity for experienced accounting professionals to join a top 20 chartered accountancy firm in Scotland. As an Audit Senior, you will play a key role in managing audit processes, engaging with clients, and contributing to the overall success of the team. With excellent communication skills, strong...

At TSB, we're driving transformation in our service delivery, leveraging technology to enhance our capabilities. If you're a forward-thinking IT professional, this is an opportunity to be part of a pioneering effort, shaping the future of banking.Key ResponsibilitiesThe Senior Service Operations Manager plays a pivotal role in maintaining the operational...

About The GranaryThe Granary is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland.We are looking for an experienced and talented Assistant Manager to support our fantastic venue.What We OfferTRONC electronic tips – Our staff keep 100% of tips earned in venues.Wagestream – Stream up to 40% pay as it...

At Tesco Bank, we are committed to delivering exceptional service to our customers and stakeholders. As a Supplier Manager, you will play a crucial role in ensuring the smooth delivery of services provided by Strategic suppliers.Your key responsibilities will include:Managing internal client and customer relationships to ensure alignment of business...