Service Excellence Leader
3 days ago
Join our team of innovators and shape the future of payments technology. As a Customer Success Manager, you'll:
- Lead end-to-end customer service processes.
- Manage service level agreements (SLAs) and develop improvement plans.
- Coordinate incidents and root cause analysis.
- Report on performance to customers and internal stakeholders.
To succeed in this role, you'll need:
- Strong analytical skills to interpret complex data.
- Excellent communication and interpersonal skills.
- Ability to build strong relationships with senior executives.
- Proficiency in Microsoft Office applications, particularly Excel.
- Organizational skills to manage multiple tasks and deadlines.
We provide a competitive salary of £60,000, plus:
- 30 days annual leave.
- Private medical cover and virtual GP services.
- Shopping discounts and cashback rewards.
- Flexible benefits through salary sacrifice.
- Career development opportunities.
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Social Care Excellence Leader
2 days ago
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Procurement Excellence Leader
2 days ago
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5 days ago
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Manufacturing Excellence Leader
2 weeks ago
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Quality Excellence Leader
1 week ago
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Team Leader
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Procurement Excellence Leader
2 weeks ago
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Service Excellence Engineer
2 hours ago
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Leader of Organisational Excellence
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Operational Excellence Director
1 week ago
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Director of Culinary Excellence
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Hospitality Service Excellence Manager
5 days ago
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Director of Culinary Excellence
4 weeks ago
Edinburgh, Edinburgh, United Kingdom CH&CO Full timeKey ResponsibilitiesAs Director of Culinary Excellence, you will be responsible for leading and developing an industry-leading hospitality service, ensuring exceptional food and beverage offerings that exceed our guests' expectations.AccountabilityFinancial management of the hospitality and events service, ensuring profitability and efficient resource...
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Service Excellence Advisor
4 days ago
Edinburgh, Edinburgh, United Kingdom Business Stream Full time £23,100 - £24,150Customer Service OpportunityWe are excited to offer a new opportunity for a talented Customer Service Adviser to join our team in Edinburgh. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and providing support to our business customers.About the TeamOur customer service team is...
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Senior Service Excellence Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom Phoenix Group Full timeLocation and flexible working:Job Type: Permanent£100,000 to £125,000 dependent upon experience plus 30% bonus up to 60%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more.We are seeking an exceptional individual to join our team at Phoenix Group as the Head of...
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Director of Venue Excellence
2 weeks ago
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Senior Design Leaders in Building Services
1 week ago
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