Business Support Officer Specialist
4 days ago
Estimated Salary: £25,000 - £30,000 per annum
About the RoleThis is an exciting opportunity to join our team as a Business Support Officer. As a key member of the Neighbourhood Service team, you will provide administrative support across both Enforcement and Tenancy teams, as well as a specific support role for the Neighbourhood Tenancy team.
Key Responsibilities- Provide exceptional administrative support to officers and Neighbourhood Managers to deliver an excellent housing management and ASB prevention and enforcement service to residents in a specified geographical area.
- Support the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents.
- Administer the management of council-owned garages and car ports available for rent by members of the public, including garage lettings, allocation, and terminating rental agreements.
- Lead on preparing and completing paperwork for new tenancies, including conducting viewings, meeting with tenants, identity checks, and ensuring first-period rent is paid in advance.
- Oversee mutual exchange processes from receiving alerts to completion within statutory timescales.
To succeed in this role, you will need:
- A strong administrative background with experience in housing services or a related field.
- Excellent communication and interpersonal skills.
- Ability to work efficiently and effectively in a fast-paced environment.
- High level of accuracy and attention to detail.
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