Matchday Hospitality and Catering Assistant

5 days ago


Epping Green, Essex, United Kingdom Forest Green Rovers Football Club Full time
About the Role

We are seeking highly motivated and customer-focused individuals to join our team as Matchday Hospitality and Catering Assistants. As a key member of our staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience at our stadium.

Key Responsibilities
  • Serving and Sales: Serve drinks and food to our guests, accurately recording sales transactions on our point-of-sale system.
  • Bar and Hospitality Operations: Maintain high standards of cleanliness, ensuring the bar and hospitality areas are well-stocked and tidy at all times.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Teamwork: Work collaboratively with our team to ensure a smooth and efficient service.
Requirements
  • Customer Service: Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Teamwork: Ability to work effectively as part of a team, supporting colleagues to achieve our goals.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends, during matchdays.
  • Food Safety: Basic knowledge of food safety and hygiene practices, with a willingness to complete a food hygiene certificate.
What We Offer
  • Competitive Pay: Competitive hourly rate for our hospitality and catering staff.
  • Free Food: Enjoy our world-famous vegan food after your shift.
  • Money Off: Receive a 20% discount in our club shop.
  • Qualifications: Opportunity to upskill and gain valuable work experience and qualifications.
  • Bonus Scheme: Eligible for a bonus scheme if you are consistent with matchday attendance.
About Us

Forest Green Rovers Football Club is a leading football club with a rich history and a commitment to sustainability. We are proud to be the greenest football club in the world, and we are dedicated to creating a positive and inclusive environment for our staff and guests.



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