Field Operations Coordinator

3 weeks ago


manchester, United Kingdom NES Fircroft Full time

Job Summary

NES Fircroft is seeking a highly skilled Field Operations Coordinator to join our Energy team. As a key member of our operations team, you will be responsible for providing exceptional support to our contractors, clients, and internal stakeholders.

Key Responsibilities

  • Contractor Liaison: You will serve as the primary point of contact for our contractors, handling day-to-day queries and providing timely resolutions to ensure seamless engagement.
  • Team Collaboration: You will work closely with internal recruiters, finance, assignment support, and payroll teams to ensure efficient communication and process improvements.
  • Payment Problem Solving: You will be responsible for resolving payment-related issues quickly and efficiently, ensuring contractor satisfaction and maintaining a positive working relationship.
  • Communication: You will possess excellent communication skills, enabling you to effectively communicate with contractors, recruiters, and internal stakeholders.
  • Process Improvement: You will identify areas for process improvement and implement changes to enhance efficiency and productivity within the team.
  • Service-Oriented: You will provide exceptional service to our contractors, clients, and internal stakeholders, ensuring satisfaction and building strong relationships.

Why NES Fircroft

  • Financial Stability: We offer a competitive basic salary with a strong bonus scheme.
  • Work-Life Balance: Our generous WFH policy allows for 2 days per week and a 4pm finish on Fridays.
  • Charity: We provide 1 paid day for charity activity and regular opportunities to participate in charity events.
  • Time Off: You will receive 32 days holiday (inclusive of bank holidays) increasing by 1 day each year up to a maximum of 37 days, with the option to purchase 5 additional days.
  • Onboarding & Development: We offer a full training plan, guidance, and a clear career progression path.
  • Benefits: You will be eligible for life insurance after 1 year's service and our Company Pension Scheme (5% employee contribution, 3% employer).
  • Wellness: Our Cycle Work Scheme and Christmas close-down period allow for time to relax and recharge.
  • Team Environment: You will be part of a close-knit team with a clear career progression path and regular training and development opportunities.


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