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Administrative Support Specialist
2 months ago
We are seeking a highly organized and personable individual to join our Central Support Team as a Evening Support Assistant. This role will provide comprehensive administrative support to the Pensions Administration department, working closely with the team to ensure seamless day-to-day operations.
Key Responsibilities- Provide regular support in the scanning of documentation, adhering to the department's paperless policy.
- Support the department's daily printing needs, ensuring quality and adhering to internal service level agreements.
- Assist with bulk print and mailout exercises, taking responsibility for planning, organization, and reconciliation.
- Monitor the team's mailbox, allocating work to the workflow system and ensuring timely completion.
- Forward emails from the Pension Enquires box to the relevant teams.
- Assist in the production or amendment of written or visual material, adhering to LCP's quality standards and house-style rules.
- Update member records on the Pension Administration system and Member Portal.
- Administer and own ad hoc tasks, such as certificate returns, member identification forms, banking, and member satisfaction.
- Answer telephones, take messages, and pass them to the appropriate team member.
- Support ad hoc requests from client administration teams, including booking internal meetings and making travel arrangements.
- Adhere to a clear desk policy and maintain a tidy and secure work environment.
- Hybrid working arrangements
- Professional study support
- Access to internal networks and employee benefits
Lane Clark & Peacock LLP is committed to building an inclusive workplace where all forms of diversity are valued. We strive to make our opportunities accessible to all and welcome applicants with diverse backgrounds and experiences.
