Beverage Service Ambassador
2 weeks ago
We are seeking an enthusiastic and customer-focused Food and Beverage Team Member to join our dynamic team in Manchester. As a vital part of our hospitality organisation, you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service.
Key Responsibilities:- Provide a warm and personalised welcome to all guests, creating a friendly and inviting atmosphere
- Maintain high standards of service, contributing to the attainment of the department's qualitative and quantitative targets
- Develop close relationships with guests to encourage loyalty and enhance guest satisfaction
- Assist in the preparation and service of food and beverages, ensuring presentation and quality meet our exacting standards
- Collaborate with kitchen staff to understand menu items and communicate special dietary requirements
- Maintain a clean and organised work environment, adhering to all health and safety regulations
- Handle cash and card transactions accurately and efficiently
- Respond promptly and professionally to guest inquiries and concerns
- Contribute to the overall success of the team by supporting colleagues and adapting to operational demands
- Passion for hospitality and food and beverage service
- Previous experience in a similar food and beverage role is preferred
- Excellent communication and interpersonal skills
- Strong team player with a collaborative approach
- Detail-oriented with a keen eye for quality and presentation
- Flexible and adaptable, willing to meet the demands of a dynamic hospitality environment
- Basic knowledge of food safety practices
- Ability to work efficiently in a fast-paced setting
- Customer service-oriented with a friendly and enthusiastic demeanour
- Physical stamina to stand for extended periods and carry moderate loads
- Basic numeracy skills for handling financial transactions
- Willingness to learn and grow within the organisation
A job, a career or a calling - whatever brings you here, we have something for you.
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Hotel Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 Accor hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality
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