Front of House Team Lead

1 day ago


Birmingham, Birmingham, United Kingdom Popworld - Stonegate Group Full time
Job Overview

We are seeking a highly motivated and experienced Front of House Team Leader to join our team at Popworld - Stonegate Group. As a Front of House Team Leader, you will be responsible for supporting the management team, coaching and mentoring staff, and ensuring business success.

Key Responsibilities
  • Work collaboratively with the management team to develop and implement strategies to drive business growth.
  • Maintain high standards of customer service and ensure that all guests receive a warm and welcoming atmosphere.
  • Coach and mentor team members to improve their performance and skills.
Benefits
  • A competitive salary range of £28,000 - £32,000 per annum, depending on experience.
  • Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Estate.
  • Stonegate Xtra Rewards – online benefits portal offering discounts across the High Street and other retailers for Team Leaders.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working arrangements.
  • David Lloyd Corporate Discount Rates.
  • Discounted Dental Insurance.
  • Wagestream – early access to your earned wages.
  • Award-winning development programmes.


  • Birmingham, Birmingham, United Kingdom Bistrot Pierre - South Team Member Full time

    Role OverviewBistrot Pierre invites applications from experienced Duty Managers to join our vibrant front of house team. In this critical role, you will contribute significantly to customer satisfaction and the overall success of our restaurants.Compensation PackageEnjoy a competitive salary of £14-£17 per hour, plus a service charge, representing a total...


  • Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

    Job DescriptionWe are seeking an experienced Front of House Supervisor Lead to join our team at a German Doner Kebab Restaurant in Birmingham. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, managing the Front of House team, and driving business growth.Key Responsibilities:Manage and lead the...


  • Birmingham, Birmingham, United Kingdom Ember Inns Full time

    OverviewWelcome to Ember Inns, a local at the heart of the community. Our traditional pub grub, roaring fires, and real ales make us a beloved destination for both locals and visitors alike.Salary InformationWe offer a competitive salary package that reflects your value as a Shift Supervisor. With our flexible shifts to fit around you, you can balance your...

  • Front of House Lead

    3 weeks ago


    Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

    Job Description for Guest Service Director at German Doner KebabWe are looking for a highly skilled and experienced Guest Service Director to join our team in Birmingham. The ideal candidate will have a proven track record of providing exceptional guest service, leading teams, and driving sales growth. You will be responsible for managing the Front of House...


  • Birmingham, Birmingham, United Kingdom Beefeater Full time

    Job Description:We are seeking a Front of House Supervisor to join our team at Granary Beefeater in Peterborough. As a key member of our front of house team, you will be responsible for leading and managing our team to deliver exceptional customer service.About the Role:Salary: £24 per hour, 20 hours per week guaranteedLocation: Granary Beefeater, Orton...


  • Birmingham, Birmingham, United Kingdom The Cow & Sow Full time

    About the RoleAs a Restaurant Operations Coordinator, you will be responsible for overseeing the day-to-day operations of our front of house team, ensuring that all customers receive a warm and welcoming experience.You will be expected to manage bookings, allocate staff, and coordinate with the kitchen team to ensure smooth service delivery.Key...


  • Birmingham, Birmingham, United Kingdom Nuffield Health Brentwood Full time

    About the RoleWe're looking for a highly motivated and friendly individual to join our Front of House team at Nuffield Health Brentwood. As a Customer Service Ambassador, you'll play a vital role in creating a warm and welcoming environment for our members and visitors.Key Responsibilities:Greet and Welcome Members: Ensure all members feel valued and...


  • Birmingham, Birmingham, United Kingdom Cineworld Cinemas Ltd Full time

    About Our CompanyCineworld Cinemas Ltd is a dynamic and innovative cinema chain with a focus on delivering exceptional customer experiences. We are seeking a Front of House Team Member to join our team and contribute to our success.Job SummaryAs a Front of House Team Member, you will be responsible for delivering exceptional customer service and maintaining...


  • Birmingham, Birmingham, United Kingdom The Ivy Collection Full time

    We're seeking an experienced Guest Services Manager to join The Ivy Collection team. As a Front of House Team Leader, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery across our iconic restaurants.Key elements of this role include:Managing the front-of-house operations, including staff management,...


  • Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

    Job SummaryThe Front of House Team Member is a key role within German Doner Kebab, responsible for delivering exceptional guest service and contributing to the success of our restaurant. We are seeking individuals who possess excellent communication skills, a positive attitude, and a passion for providing outstanding customer experiences.


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Restaurant Management PositionWe are seeking an experienced Restaurant Manager to join our team at a thriving location in Solihull. As a Restaurant Manager, you will be responsible for managing and leading a team of front-of-house and back-of-house staff, ensuring excellent customer service and operational excellence. If you are a skilled manager with a...


  • Birmingham, Birmingham, United Kingdom Bid Services Full time

    Job Title: Front of House Hospitality Team MemberDescription:We are seeking a skilled and enthusiastic team member to support our high-performing Bid Services team as a Relief Front of House Assistant.Main Responsibilities:Supporting the Team: Assist with food and drink delivery, providing exceptional customer service in a fast-paced environment.Hosting...


  • Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

    Achieve Excellence with German Doner Kebab's Front of House TeamWe're a dynamic and growing restaurant brand that values exceptional service and high-quality food.This role is ideal for those who thrive in fast-paced environments and are passionate about delivering outstanding guest experiences.Your key responsibilities will include:Supporting the Front of...


  • Birmingham, Birmingham, United Kingdom Katie Bard (Angela Mortimer Plc) Full time

    Katie Bard (Angela Mortimer Plc) is a dynamic company based in Birmingham City Centre, seeking a Front of House Coordinator to join their team. This role involves providing exceptional customer service, managing the front desk, and ensuring a seamless first impression for clients and visitors.Key responsibilities include greeting visitors, managing post and...


  • Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

    Job Title: Store SupervisorJob Type: Full TimeReports to: General Store ManagerJob Summary:As a Store Supervisor at German Doner Kebab, you will be responsible for leading our Front of House team to deliver exceptional guest service and maintain a clean and welcoming environment. You will oversee the day-to-day operations, ensuring that our high standards...


  • Birmingham, Birmingham, United Kingdom Venues - Stonegate Group Full time

    Company OverviewVenues - Stonegate Group is the leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse and well-known brands include Slug & Lettuce, Be At One, and Popworld.Salary and BenefitsThe estimated annual salary for this position is around £25,000 to £30,000 depending on experience. As a team leader at Venues, you...


  • Birmingham, Birmingham, United Kingdom Albert's Schloss Birmingham Full time

    We are seeking a highly skilled and experienced Front of House Team Leader to join our team at Albert's Schloss Birmingham. This exciting role offers the opportunity to support our Restaurant Manager and teams, with a particular focus on delivering exceptional guest experiences.In this dynamic position, you will be immersed in a comprehensive training...


  • Birmingham, Birmingham, United Kingdom Hilton Worldwide, Inc. Full time

    Front of House AssistantWe are recruiting for a Front of House Assistant to join our team at the Hilton Birmingham Metro National Exhibition Centre. In this exciting role, you will be responsible for creating a warm and welcoming atmosphere for our guests, while also assisting with food and beverage service.About the Job:You will be working in a busy and...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Are you a motivated and friendly individual looking for a new challenge?About the Role:As a front-of-house event staff member, you'll be responsible for providing excellent customer service and ensuring the smooth running of events.Key Tasks:Assisting with event setup and breakdownManaging event cash handling and inventoryCollaborating with other team...


  • Birmingham, Birmingham, United Kingdom Ward Talent Team Full time

    **Job Overview:**This Receptionist position offers an exciting opportunity to join a dynamic and growing team at Ward Security. As a key member of our front desk, you will be responsible for providing exceptional customer service, managing access control systems, and supporting the smooth operation of our business.**Responsibilities:**Manage access control...