Front of House Team Lead

1 day ago


Birmingham, Birmingham, United Kingdom Nuffield Health Brentwood Full time

About the Role

We're looking for a highly motivated and friendly individual to join our Front of House team at Nuffield Health Brentwood. As a Customer Service Ambassador, you'll play a vital role in creating a warm and welcoming environment for our members and visitors.

Key Responsibilities:

  1. Greet and Welcome Members: Ensure all members feel valued and supported throughout their visit, providing exceptional customer service at all times.
  2. Café Support: Assist with preparing and serving healthy food and drinks, maintaining high standards of presentation and hygiene.
  3. Reception Operations: Manage the smooth running of our reception area, responding to queries and resolving issues promptly.
  4. Team Collaboration: Work closely with colleagues to maintain a positive and inclusive team atmosphere, promoting open communication and problem-solving.

Your Skills and Qualifications

To be successful in this role, you'll need excellent communication skills, both verbal and written. You should also be flexible, motivated, and able to work well under pressure. Basic computer skills are essential, including proficiency in Word and Excel.

Benefits Package

Nuffield Health offers a comprehensive benefits package designed to support your physical and mental wellbeing. This includes private healthcare, cycle-to-work schemes, and financial wellbeing support.

What We Offer

As a valued member of our team, you'll enjoy a competitive salary of £24,980.80 per annum (pro-rata), plus the opportunity to develop new skills and progress your career within our organisation.



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