Front of House Representative

1 day ago


Birmingham, Birmingham, United Kingdom Ward Security Limited Full time
Job Title: Front of House Representative

We are seeking a skilled and experienced Front of House Representative to join our team in Birmingham. As a key member of our security staff, you will be responsible for maintaining access control to the building, meeting and greeting visitors, contractors, and staff.

This is a challenging role that requires excellent customer service skills and personal presentation, as well as a Door Supervisor SIA licence and a UK Driving licence.

Key Responsibilities:

  • Act as a point of contact and information centre to staff, visitors, and tenants.
  • Conduct foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets.
  • Investigate and take appropriate lawful action as authorized by corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents.
  • Maintain excellent communication skills at all levels – verbally, written, phone, and by security radios.
  • Effectively operate basic switchboard equipment.

Requirements:

  • Door Supervisor SIA licence
  • UK Driving licence

Benefits:

  • Uniform
  • SIA Licensing savings scheme
  • Cycle to Work Salary Sacrifice scheme
  • Pension and Life Assurance benefits
  • ReWard membership which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance programme, and many other benefits.

Salary: £25 per hour (approx.)



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