Housing Support Specialist

3 days ago


Doncaster, Doncaster, United Kingdom Service Care Solutions Ltd Full time
Job Description

As a Housing Support Specialist with Service Care Solutions Ltd, you will play a crucial role in supporting customers in temporary accommodation to transition into independent living. Your responsibilities will include finding suitable interim accommodation, placing customers in temporary housing, and assisting with their transition to settled accommodation.

The Role:
  • You will be responsible for ensuring all temporary accommodation is fully equipped, clean, and in good repair.
  • You will find suitable alternative temporary accommodation for customers when current stock is unsuitable.
  • You will conduct sign-ups to temporary accommodation under a license agreement and assist with housing benefit applications.
  • You will liaise with Legal Services for enforcement actions and prepare cases for court.
  • You will update internal systems regarding temporary accommodation placements and subsequent moves.
  • You will support customers in temporary accommodation to move into settled accommodation.
  • You will work with rough sleepers and partner agencies to support them into independent living.
  • You will provide specialist advice to customers experiencing domestic abuse.
  • You will manage customer expectations to achieve sustainable accommodation outcomes.
Requirements:
  • You will have knowledge of Part 6 and 7 of the Housing Act and experience using homeless legislation.
  • You will have an understanding of equality and diversity, health and safety, and value for money principles.
  • You will have experience working with internal and external agencies such as Social Services and the Police.
  • You will have experience applying policies and procedures related to tenancy conditions and income management.
  • You will hold a full UK driving license and access to a vehicle for business usage.
Working Arrangements:

This is a temporary position for 12 weeks, with the possibility of being extended or made permanent. The working hours are 37 hours per week, Monday to Friday, from 08:30 to 17:00.



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