Pharmacy Administrator
4 weeks ago
About the Role
The Pharmacy Administrator will provide administrative support to the Pharmacy Service, working closely with the Senior Management Team to ensure the efficient and effective delivery of services. The successful candidate will be responsible for maintaining and administering leave and rostering systems, as well as providing support to the dispensary with telephone systems, reception areas, and shop stock.
Main Responsibilities
- Deliver a high standard of customer care service to all staff, visitors, and patients
- Ensure that telephone calls are made, received, and transferred according to correct procedures and messages are relayed timely and accurately
- Undertake reception duties as required, ensuring all visitors are received and assisted accordingly and queries are dealt with appropriately
- Liaise with estates regarding necessary maintenance and repairs of the Pharmacy Department
- Provide and receive complex or sensitive information
- Communicate complicated information to staff from other departments and external contracts using tact where required
- Deal with incoming post and monitor and order consumables
- Raise pharmacy consumable orders to finance systems for approval
- Pass orders to procurement for replenishing shop stock
- Ensure shop items have been received and liaise with staff to resolve any issues
- Maintain up-to-date prices for on-the-till system for shop stock
- Ensure subscriptions to pharmacy resources are up-to-date and passwords maintained for shared systems
- Work within tight deadlines
About Us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation. We are committed to providing high-quality patient care and are looking for a skilled and dedicated individual to join our team.
Requirements
- GCSE English and maths C or above (or equivalent)
- Customer Care experience
- Knowledge and experience of various elements of Microsoft Office to process correspondence, documents, spreadsheets, and presentation material to a high standard
- Ability to deal confidently and directly with all members of healthcare teams and members of the public
- Ability to prioritise own workload
- Ability to work unsupervised within departmental guidelines/SOPs
- Good organisational skills/Minute taking skills/Accurate numerical skills
- Ability to work under pressure and maintain concentration for long periods
- Ability to be flexible and adaptable to the service needs
Working with Us
We offer a range of benefits, including outstanding professional development opportunities and state-of-the-art facilities. Our team is committed to providing high-quality patient care and we are looking for a skilled and dedicated individual to join our team.
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