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Pharmacy Administrator
4 weeks ago
The Pharmacy Administrator will provide administrative support to the Pharmacy Service, ensuring the smooth operation of the department. This role will involve maintaining leave and rostering systems, as well as providing secretarial and administrative support to the Senior Management Team.
Key Responsibilities- Deliver a high standard of customer care service to all staff, visitors, and patients.
- Ensure telephone calls are made, received, and transferred according to correct procedures.
- Undertake reception duties, ensuring all visitors are received and assisted accordingly.
- Liaise with estates regarding necessary maintenance and repairs of the Pharmacy Department.
- Provide and receive complex or sensitive information.
- Communicate complicated information to staff from other departments and external contracts.
- Deal with incoming post and monitor and order consumables.
- Raise pharmacy consumable orders to finance systems for approval.
- Pass orders to procurement for replenishing shop stock.
- Ensure shop items have been received and liaise with staff to resolve any issues.
- Maintain up-to-date prices for on-the-till system for shop stock.
- Ensure subscriptions to pharmacy resources are up-to-date and passwords maintained for shared systems.
- Work within tight deadlines.
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust is one of the leading orthopaedic hospitals in the country, with high levels of staff and patient satisfaction. We offer a range of benefits and opportunities for professional development.
Requirements- GCSE English and maths C or above (or equivalent).
- Customer Care experience.
- Knowledge and experience of various elements of Microsoft Office.
- Ability to deal confidently and directly with all members of healthcare teams and members of the public.
- Ability to prioritise own workload.
- Ability to work unsupervised within departmental guidelines/SOPs.
- Good organisational skills/Minute taking skills/Accurate numerical skills.
- Ability to work under pressure and maintain concentration for long periods.
We are committed to providing a supportive and inclusive work environment. If you are a motivated and organized individual who is passionate about delivering excellent customer care, we encourage you to apply for this role.
