Pharmacy Administrator
2 weeks ago
About the Role
The Pharmacy Administrator will provide administrative support to the Senior Management Team and the Pharmacy Service as a whole. This will involve providing secretarial and administrative support, maintaining and administering leave and rostering systems, and supporting the dispensary with telephone systems, reception areas, and shop stock.
Main Responsibilities
- Deliver a high standard of customer care service to all staff, visitors, and patients.
- Ensure that telephone calls are made, received, and transferred according to correct procedures and messages are relayed timely and accurately.
- Undertake reception duties as required, ensuring all visitors are received and assisted accordingly and queries are dealt with appropriately.
- Liaise with estates regarding necessary maintenance and repairs of the Pharmacy Department.
- Provide and receive complex or sensitive information.
- Communicate complicated information to staff from other departments and external contracts using tact where required.
- Deal with incoming post and monitor and order consumables.
- Raise pharmacy consumable orders to finance systems for approval.
- Pass orders to procurement for replenishing shop stock.
- Ensure shop items have been received and liaise with staff to resolve any issues.
- Maintain up-to-date prices for on-the-till system for shop stock.
- Ensure subscriptions to pharmacy resources are up-to-date and passwords maintained for shared systems.
- Work within tight deadlines.
About Us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.
We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Key Skills and Qualifications
- Good Customer Care skills/Good Communication skills
- Knowledge and experience of various elements of Microsoft Office to process correspondence, documents, spreadsheets, and presentation material to a high standard and familiar with Microsoft teams and outlook
- Ability to deal confidently and directly with all members of healthcare teams and members of the public
- Ability to prioritise own workload
- Ability to work unsupervised within departmental guidelines/SOPs. Pride in establishing and maintaining high standards of work and attention to detail
- Good organisational skills /Minute taking skills/Accurate numerical skills
- Ability to work under pressure and maintain concentration for long periods. Ability to be flexible and adaptable to the service needs
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