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Team Leader Greggs

2 months ago

Heywood, Manchester, United Kingdom Moto Full time

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our team at Greggs. As a Team Leader, you will be responsible for leading a team of employees to achieve excellent brand standards and customer service.

Key Responsibilities:

  • Lead and motivate a team of employees to achieve sales and customer service targets
  • Maximize profit by driving sales and controlling costs
  • Process stock counts and orders
  • Partner with the Store Manager to set targets for the team
  • Provide coaching and feedback to employees, identifying training needs
  • Take ownership of customer feedback and respond in a timely manner
  • Support the team with preparing food and refreshments

Requirements:

  • Previous experience of leading or supervising a team is highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and ability to make decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

About Us:

Moto is a leading provider of motorway services and convenience stores. We are committed to delivering exceptional customer service and providing a welcoming environment for our customers.

What We Offer:

  • Annual bonus up to 3,445pa
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications, leading to the next step in the management team