Senior Technical Consultant Projects Expert

1 week ago

Belfast, United Kingdom cv-library.co - Jobboard Full time

About Ofcom

Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

About the Team

Our team is responsible for ensuring that online services are safe and secure for users. We work closely with industry stakeholders to develop and implement policies that promote online safety and security.

The purpose and scope of the role

We are looking for a Senior Technical Consultant to join our team. The successful candidate will play a leading role in designing and delivering a programme of work that will develop and share fundamental understanding of the technologies that underpin online services to help meet Ofcom's Online Safety objectives.

Your key responsibilities

  • Provide expert guidance to policy, supervision and enforcement colleagues in the wider Online Safety Group and across Ofcom during policy development processes and industry engagement activities, on the technical aspects of online safety.
  • Analyse the technical feasibility of regulatory proposals and assess their potential impact on online platforms, users and other stakeholders.
  • Lead the design and delivery of complex research projects, often in partnership with specialist third parties and other policy/functional specialists (e.g. strategists, economists, lawyers, data scientists etc.), ranging from desk-based reviews to the delivery of practical experimental and demonstration projects.
  • Manage and support projects to explore in detail aspects of the systems, platforms and standards which are of concern to Ofcom; and help develop new regulatory mechanisms; to brief senior management and to build the knowledge and understanding of the Online Safety Technology technical team.
  • Monitor developments in the tech industry, including innovations in AI, machine learning, encryption, and data management, to anticipate and advise on future regulatory challenges.
  • Proactively manage internal relationships to help define business-relevant research programmes and maximise the application of findings, including by effectively communicating with non-technical audiences.
  • Represent Ofcom and advocate for the role of technology across a range of external industry and policy working groups, in order to shape the technology debate, the regulatory landscape and inform national policy.

Key skills and qualifications

  • Practical and theoretical expertise in the architectures, integration strategies, deployment models and operation of online networks and systems
  • Understanding of key concepts in Safety by Design, cybersecurity, encryption standards and data privacy practices with practical knowledge of how these areas affect online safety.
  • Practical knowledge of the operation of technical tools and techniques used in online content moderation, including AI-driven systems for text, image and video analysis, and methods such as hash matching, keyword detection and rule-based filters.
  • Knowledge of assessment techniques to evaluate the performance and scalability of technology systems related to content moderation and user safety.
  • Experience of working in a technical or advisory role, with a focus on online safety, digital security, or internet governance is desirable.
  • Articulating Ideas: The ability to translate complex technical concepts into clear, actionable insights for non-technical audiences, including internal and external stakeholders, consumers, and policy areas.

Qualifications

  • Educated to at least degree level (or equivalent) in a relevant engineering or science subject but candidates with evidence of equivalent demonstrable skills and experience in required specialist knowledge areas will also be considered.

Distressing Content Material

Applicants should be aware that a key element of this role will be assessing and investigating complaints about audio-visual content. This may include potentially distressing content and material and/or themes. We endeavour to reduce exposure to distressing content, material, and/or themes wherever possible. Where this isn't possible, we control the risk by ensuring that colleagues who are exposed to DCM are appropriately protected and supported.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates.

Where positions are listed as full time, we remain open to reduced hours, part-time arrangements, job shares and other flexible working options from day one of employment.

As a disability confident employer, we offer interviews to any disabled applicant who meet essential criteria for advertised roles.

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