Resident Liaison Officer

5 days ago


Slough, Slough, United Kingdom Howells Recruitment Full time

Job Title: Resident Liaison Officer - Social Housing Planned Works Specialist

Company: Howells Recruitment

Job Type: Full-time, 12 months Fixed Term Contract

Salary: £25,000 - £31,000 per annum + car allowance OR company vehicle

We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing. The ideal candidate will have excellent communication and interpersonal skills, with the ability to develop positive relationships with residents and provide information and support during refurbishment, maintenance, and major works programmes.

Key Responsibilities:

  • Working on planned maintenance projects to ensure minimal disruption to residents
  • Coordinating with residents to gather information and feedback on planned works
  • Developing and maintaining relationships with neighbourhood housing associations and local stakeholders
  • Providing support and guidance to residents on the planned works programme
  • Attending and chairing tenant forum meetings to advise residents of works being carried out
  • Visiting properties that are being refurbished with potential tenants and advising them on completion dates

Requirements:

  • Previous experience working in a similar role or in a customer-facing environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Full clean driving licence with own vehicle

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a leading main contractor on a high-profile project
  • Professional development and training opportunities


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