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**Operations Manager**

1 month ago

Ipswich, Suffolk, United Kingdom Smart Environmental Support Services Full time £31,750
Job Title: Shift Manager/Technical Account Manager

Smart Environmental Support Solutions is recruiting for a Shift Manager/Technical Account Manager to work with our client, a Waste Management specialist based in Ipswich.

The successful candidate will work within a manufacturing environment, responsible for client and candidate engagement, streamlining communication between the recruitment team and the production team, while recruiting and managing the onsite flexible workforce.

We are a recruitment partner to the waste and recycling industry, thriving on the introduction of talented, skilled, and dedicated people to an industry growing year on year. Our client has been established for over 100 years, helping organisations manage their waste sustainably and cost-effectively.

The Technical Account Manager will become an expert in the sector, learning all aspects of the business to recruit, train, and support the best workforce for the business.

Key Responsibilities:

  • Manage staff rotas, sickness, and holiday
  • Recruit new and manage a pool of candidates to ensure the plant is fully staffed at all times
  • Monitor employee performance, particularly pick rates, Health and Safety, and general conduct
  • Drive continuous improvement in pick rates, screen cleaning, and housekeeping tasks
  • Identify changes in material quality and react accordingly to ensure quality and production are not compromised
  • Manage and deal with non-compliance and breaches of Health and Safety on shift
  • Ensure site Health, Safety, and Environmental standards are maintained to a high standard

Benefits:

  • Oncall Allowance - £1000 P/A
  • Free Parking
  • Medical Cash Plan - Including Health Screening, dental cover, chiropractor, and much more
  • Comprehensive Medical Cash Plan for your peace of mind - Including Health Screening, dental cover, optical, chiropractor, and much more
  • Discounts off Holistic wellbeing featuring alternative therapies, treatments, and counseling
  • Access to a 24-hour EAP Advice line & CBT support
  • Celebrate success at our exclusive Company Award Events, held at surprise locations each year
  • Enjoy discounted gym memberships and more perks to keep you motivated and healthy
  • Life Assurance
  • High Street Rewards, Vouchers, and Cashback
  • 33 Days Annual Leave - Length of service scheme - Earn extra days annual leave for length of service/ awards & recognition
  • Training & Fully Mapped Development Plan & Accredited training courses
  • Corporate Charity Days off - Paid time to help your local charity

Requirements:

  • Understanding of waste and recycling collection operations is an advantage
  • Excellent level of English, both spoken and written, is essential
  • Flexible, adaptable approach is essential