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Customer Service Representative

2 months ago


Worcester Park, Greater London, United Kingdom Dimensions Specialist Recruitment Ltd Full time

Unlock Your Career Potential

Dimensions Specialist Recruitment Ltd is seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Provide information on products and services offered to existing customers.
  • Take calls from customers and deal with all levels of enquiries in a clear and concise manner to ensure customer satisfaction.
  • Undertake general day-to-day administration duties encompassing all aspects of Mortgage Accounts procedures.
  • Prepare and issue standard or dictated letter responses to savings customers.

Requirements:

  • Proven communication and organisational skills.
  • Experience gained within a customer service environment where you have been involved in dealing with customer enquiries.
  • Organised, articulate, and with a willingness to learn.

What We Offer:

  • An excellent remuneration and benefits package.
  • Annual bonus.
  • Pension.
  • Paid overtime.
  • Generous holiday entitlement.
  • Hybrid working (after probationary period).
  • Free parking.
  • Professional study sponsorship.
  • Variety of social events throughout the year.

Join Our Team:

We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.