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Customer Service Representative
2 months ago
Unlock Your Career Potential
Dimensions Specialist Recruitment Ltd is seeking a highly skilled and motivated individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.
Key Responsibilities:
- Provide information on products and services offered to existing customers.
- Take calls from customers and deal with all levels of enquiries in a clear and concise manner to ensure customer satisfaction.
- Undertake general day-to-day administration duties encompassing all aspects of Mortgage Accounts procedures.
- Prepare and issue standard or dictated letter responses to savings customers.
Requirements:
- Proven communication and organisational skills.
- Experience gained within a customer service environment where you have been involved in dealing with customer enquiries.
- Organised, articulate, and with a willingness to learn.
What We Offer:
- An excellent remuneration and benefits package.
- Annual bonus.
- Pension.
- Paid overtime.
- Generous holiday entitlement.
- Hybrid working (after probationary period).
- Free parking.
- Professional study sponsorship.
- Variety of social events throughout the year.
Join Our Team:
We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.