Store Team Leader

3 weeks ago


Manchester, United Kingdom Foot Locker Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Store Team Leader. As a key member of our store team, you will be responsible for driving sales, delivering exceptional customer service, and leading by example to inspire and motivate your team.

Key Responsibilities:

  • Lead and motivate your team to achieve sales targets and deliver exceptional customer service
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers
  • Work closely with the store management team to achieve business objectives and improve store performance
  • Ensure high levels of customer satisfaction through effective communication, problem-solving, and conflict resolution
  • Contribute to a positive and inclusive work environment by promoting a culture of respect, empathy, and teamwork

Requirements:

  • At least 1 year of retail experience with a proven track record of sales success and customer service excellence
  • Confident and comfortable engaging with customers to deliver an elevated experience
  • Motivated to achieve great results and take ownership of your work
  • Flexible availability, including nights, weekends, and holidays

What We Offer:

  • A competitive hourly rate of £10.00 - £13.65 per hour
  • 28 days holiday, plus an extra day per year for the first 5 years
  • Associate discount of between 30 – 50%
  • Hapi App – offering discounts & prize draws
  • Employee Assistance Program – Retail Trust
  • Company Sick Pay scheme
  • Head Office Internships
  • Striper Ambassador Programme
  • Development Opportunities

About Us:

At Foot Locker, we are passionate about delivering exceptional customer experiences and inspiring our customers to be their best selves. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.


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