Customer Service Associate
2 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Delivery Driver in London. As a key member of our delivery team, you will be responsible for delivering exceptional customer service while operating in a fast-paced environment.
Salary: £12.92 - £14.05 per hour, depending on location within the M25. In addition to your hourly rate, you may also be eligible for additional payments based on your specific location.
The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work independently with minimal supervision. You will be required to work a variety of shifts, including early mornings, evenings, and weekends, and may be asked to work overtime during peak periods.
Your Key Responsibilities
- Deliver excellent customer service by ensuring timely and accurate delivery of groceries
- Load and unload merchandise from vans, using manual handling techniques where necessary
- Scan items accurately and efficiently, maintaining high levels of productivity
- Resolve any customer issues or concerns promptly and professionally
- Maintain a clean and organized workspace, adhering to health and safety guidelines
What We Offer
- A competitive hourly rate, plus additional payments for working in certain locations
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive team environment, with opportunities for career progression
- A range of benefits, including holiday pay, sick leave, and access to our colleague networks
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