Customer Service Associate

3 days ago


York, York City, United Kingdom Next Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Team Member to join our fast-paced store team at Next.

Job Summary:

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and sales performance in a dynamic retail environment.

Key Responsibilities:

  • Offer fast and friendly service to customers, helping them find the perfect products
  • Share product knowledge and passion with customers to drive sales growth
  • Work collaboratively with colleagues across various store areas, including sales floors, stockrooms, and delivery processing
  • Take ownership of personal development and contribute to team success

About You:

  • You are a great communicator with a strong focus on customer satisfaction
  • You possess excellent communication skills, both written and verbal
  • You are flexible, supportive, and willing to go above and beyond to deliver results
  • You thrive in a fast-paced environment with multiple priorities

What We Offer:

  • A competitive salary of £22,500 per annum, negotiable based on experience
  • Flexible working options to suit your needs
  • Ongoing training and development opportunities to enhance your skills and career progression
  • A collaborative and supportive work environment

Requirements:

  • Demonstrated ability to work effectively in a team environment
  • Excellent communication and interpersonal skills
  • Prior retail experience is an asset, but not required
  • Availability to work a variety of shifts, including evenings and weekends

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