Customer Service and Lettings Professional
3 days ago
Customer Service and Lettings Professional
">About the RoleWe are seeking an ambitious individual to join our team as a Customer Service and Lettings Professional. As an Apprentice, you will play a key role in assisting with incoming calls, making outbound calls, recommending new properties to prospective tenants, booking viewings, and providing administrative support.
This is a fantastic opportunity to gain hands-on experience in a busy customer-facing environment, working closely with the team to deliver exceptional service to our clients.
You will work towards a Level 2 Customer Service Practitioner apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield or via Teams.
">Key Responsibilities- Assist with incoming calls and make outbound calls to our vendor and prospective tenants
- Recommend new properties to prospective tenants
- Book viewings
- Support the team by providing administrative support
We are looking for a motivated and enthusiastic individual who is passionate about delivering excellent customer service and has a strong desire to learn and develop their skills.
">Skills and QualificationsTo succeed in this role, you will need:
- Excellent communication and interpersonal skills
- A strong attention to detail and organisational skills
- The ability to work well under pressure and meet deadlines
- A passion for delivering exceptional customer service
- A willingness to learn and develop your skills
We offer a competitive salary of £20,000 per annum, plus benefits, and the opportunity to gain a nationally recognised qualification.
">About UsWe are a leading provider of residential property services, dedicated to delivering exceptional customer service and supporting the local community.
We are committed to investing in our people and providing opportunities for career development and progression.
">What We OfferIn addition to a competitive salary and benefits package, we offer:
- A supportive and collaborative team environment
- Ongoing training and development opportunities
- The chance to gain a nationally recognised qualification
- A fun and dynamic working environment
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you
">How to ApplyPlease submit your application, including your CV and a covering letter, to us via email. We look forward to hearing from you
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