HR Case Manager

1 month ago


Nottingham, Nottingham, United Kingdom Capital One (Europe) plc Full time

Job Overview

Capital One (Europe) plc is seeking an experienced HR Case Manager to join its team in Nottingham. As a key member of the Associate Relations team, you will be responsible for delivering high-quality employee relations support and case management services to the business.

The ideal candidate will have prior experience in employee relations case management, excellent analytical and problem-solving skills, and the ability to balance associate needs with business requirements.

Key Responsibilities:

  • Manage a range of employee relations cases, providing legislative and best practice advice and coaching to People Leaders and Associates.
  • Partner with the business to deliver proactive case management support on employee relations issues.
  • Analyse case management data to identify themes and make recommendations.
  • Support with maintaining an effective feedback loop with HR Business Partners to drive change and escalate high-risk cases.
  • Manage employment-related risk for Capital One.

Requirements:

  • Prior employee relations case management experience in a generalist or specialist role.
  • Excellent analytical and problem-solving skills.
  • Able to balance associate needs with business requirements.

Salary and Benefits:

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, as well as a range of benefits including pension scheme, bonus, generous holiday entitlement, and private medical insurance.


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