Customer Solutions Specialist
5 days ago
Job Description:
As a Customer Solutions Specialist, you will be responsible for providing exceptional customer experiences and showcasing our innovative products at the Samsung Experience Store in White City. You will be working with a dynamic team to deliver outstanding results and contribute to the success of our Partner Retail Services Limited.
Key Responsibilities:
- Deliver personalized customer service, ensuring customers have a seamless experience with our products.
- Showcase Samsung products and services, highlighting their benefits and features.
- Maintain a welcoming and well-organized store environment, aligned with our brand's values and standards.
- Stay up-to-date on the latest Samsung products and technologies to provide expert advice and assistance.
- Pursue commercial success by leveraging passion for technology and business acumen.
Benefits:
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Salary: £12,150 per annum (based on 30 hours over 4 days), with 20% bonus potential.
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