Customer Solutions Specialist

5 days ago


London, Greater London, United Kingdom Partner Retail Services Limited Full time

Job Description:

As a Customer Solutions Specialist, you will be responsible for providing exceptional customer experiences and showcasing our innovative products at the Samsung Experience Store in White City. You will be working with a dynamic team to deliver outstanding results and contribute to the success of our Partner Retail Services Limited.

Key Responsibilities:

  • Deliver personalized customer service, ensuring customers have a seamless experience with our products.
  • Showcase Samsung products and services, highlighting their benefits and features.
  • Maintain a welcoming and well-organized store environment, aligned with our brand's values and standards.
  • Stay up-to-date on the latest Samsung products and technologies to provide expert advice and assistance.
  • Pursue commercial success by leveraging passion for technology and business acumen.

Benefits:

  • Samsung Employee Discount Portal
  • Birthday Holiday
  • Perks and Rewards (Discounts across multiple retailers)
  • Monthly Bonus Potential
  • Well-being Tools and Platform
  • Mental Health First Aid Access
  • Seeded Devices – including the latest Flagship Device
  • Employee Assistance Platform
  • Annual partnership with National Charities
  • Celebrations of Awareness Days and Religious Holidays

Salary: £12,150 per annum (based on 30 hours over 4 days), with 20% bonus potential.



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