Legal Expenses Handler
2 weeks ago
We are seeking a highly skilled Senior Claims Specialist to join our team in Bristol. The successful candidate will be responsible for handling a diverse range of claims, with a focus on providing excellent customer service.
The ideal candidate will have a strong background in Legal Expenses claims or alternative types of general insurance. They will be responsible for managing claims, developing their knowledge of ARAG products and policies, and working across all claim types.
As a Senior Claims Specialist, you can expect to:
- Manage a varied caseload of legal expenses claims with a value of up to £25,000.
- Provide exceptional customer service throughout the claim life-cycle, from first point of contact to investigating evidence and making informed decisions on claims outcomes.
- Develop your expertise in assessing and identifying claims, and managing appointments of litigators and solicitors where necessary.
About the Company ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. We are committed to creating a positive and supportive work environment that values diversity and inclusion.
Key Requirements
- A strong background in Legal Expenses claims or alternative types of general insurance.
- Excellent communication and customer service skills.
- A calm and patient manner when dealing with challenging and emotional claims.
Benefits
We offer an excellent benefits package, including flexible start and finish times, hybrid working, and full training and support. Once fully trained in the role, you can work from home the majority of the week if desired.
Estimated Salary: £38,000 - £45,000 per annum
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