Adult Services Deputy Manager
3 days ago
We are seeking a dedicated and driven Deputy Service Manager to join our team in Croydon. The successful candidate will play a crucial role in leading the service in a trauma-informed and inclusive manner, working closely with the Service Manager to ensure high-quality care and compliance with contract and regulatory requirements.
Key Responsibilities- Provide high-quality support, leadership, and line management to staff, offering guidance, support, and advice as needed.
- Work closely with the Service Manager to ensure the delivery of high-quality care and compliance with contract and regulatory requirements.
- Lead the service in a trauma-informed and inclusive manner, promoting a culture of respect and dignity for all residents.
- Develop and implement strategies to improve service outcomes and achieve key performance indicators.
- Collaborate with stakeholders to ensure effective communication and partnership working.
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, and challenging behaviors.
- Experience of working with and engaging with diverse groups of people from varying backgrounds.
- IT proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organizational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders.
- Understanding of Housing Management, including voids and evictions.
- 25 days annual leave, increasing with the length of service.
- Training and Development, including access to courses, upskilling, and progression plans.
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments.
- Employee Assistance Programme, including counseling.
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme.
- Cycle-to-work scheme.
- Annual Staff Awards.
- Be part of a person-centered organization.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organizational value of Inclusivity.
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