Adult Services Deputy Manager

3 days ago


Croydon, Greater London, United Kingdom Social Interest Group Full time
About the Role

We are seeking a dedicated and driven Deputy Service Manager to join our team in Croydon. The successful candidate will play a crucial role in leading the service in a trauma-informed and inclusive manner, working closely with the Service Manager to ensure high-quality care and compliance with contract and regulatory requirements.

Key Responsibilities
  • Provide high-quality support, leadership, and line management to staff, offering guidance, support, and advice as needed.
  • Work closely with the Service Manager to ensure the delivery of high-quality care and compliance with contract and regulatory requirements.
  • Lead the service in a trauma-informed and inclusive manner, promoting a culture of respect and dignity for all residents.
  • Develop and implement strategies to improve service outcomes and achieve key performance indicators.
  • Collaborate with stakeholders to ensure effective communication and partnership working.
Requirements
  • Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, and challenging behaviors.
  • Experience of working with and engaging with diverse groups of people from varying backgrounds.
  • IT proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organizational software.
  • Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders.
  • Understanding of Housing Management, including voids and evictions.
Benefits
  • 25 days annual leave, increasing with the length of service.
  • Training and Development, including access to courses, upskilling, and progression plans.
  • Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments.
  • Employee Assistance Programme, including counseling.
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
  • Life Assurance Scheme.
  • Cycle-to-work scheme.
  • Annual Staff Awards.
  • Be part of a person-centered organization.
About Us

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organizational value of Inclusivity.



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