Salesforce/Veeva Applications Specialist

3 weeks ago

London, Greater London, United Kingdom hVIVO Full time
Overview

hVIVO is a world-renowned leader in human challenge clinical trials, striving to eradicate common illnesses like the common cold and flu. Our clinical trials involve testing new treatments on real people in a safe, controlled environment.

Main Responsibilities

The successful candidate will be responsible for designing and developing solutions on the Salesforce platform and other CRM technologies. Key duties include:

  • Designing and implementing custom solutions in Salesforce, including custom objects, fields, workflows, and Apex code.
  • Working closely with business stakeholders to define solutions and gather data to support assessments and recommendations.
  • Identifying Salesforce technical solutions and ecosystem products that address requirements.
  • Integrating Salesforce with other systems and applications, ensuring seamless data flow and consistent processes.
  • Configuring and maintaining Salesforce settings, including security, user permissions, data sharing, and automation.
  • Creating and maintaining comprehensive documentation of configurations, customisations, and code changes.
  • Staying current on Salesforce best practices, industry trends, and emerging technologies, and recommending opportunities for improvement.
Requirements

The ideal candidate will have:

  • Implement Salesforce industry best practices.
  • Experience with Salesforce System owner responsibilities, including validation, documentation, and end-user training.
  • Maintenance and administration of existing Salesforce applications.
  • On-site and off-site IT and vendor engagement as required.
  • Key point of contact for all 'owned' internal/external Salesforce project issues.
  • Develop in-depth understanding of Salesforce products (Sales, Service, Experience, Healthcare, Life Sciences, Pardot).
  • Act as in-house SME for Salesforce Lightning, Marketing Cloud, Service Cloud, Experience Cloud, Community Cloud; Process Builder and Flow.
What We Offer

hVIVO offers a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking to join a world-leading organization, please apply.

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