Salesforce/Veeva Platform Specialist
1 month ago
Role Overview
Venn Life Sciences is a world leader in human challenge clinical trials, aiming to eradicate common illnesses like the common cold and flu. Our clinical trials involve testing new treatments on real people in a safe, controlled environment.
We are expanding our operations and investing in next-generation systems. To support this, we are seeking an IT Application Specialist to develop and maintain our strategic systems based on Salesforce and Veeva platforms.
Main Responsibilities
- Design and implement custom solutions on the Salesforce platform, including custom objects, fields, workflows, and Apex code.
- Work closely with business stakeholders to define solutions and gather data to support assessments and recommendations.
- Identify Salesforce technical solutions and ecosystem products that address requirements.
- Configure and maintain Salesforce settings, including security, user permissions, data sharing, and automation.
- Develop user-friendly and visually appealing applications and interfaces using Salesforce Lightning.
- Address technical issues and troubleshoot problems in the Salesforce environment.
- Contribute to improve the overall development processes and methodologies followed by the Development team.
Key Skills and Experiences
- Implement Salesforce industry best practices.
- Maintenance and administration of existing Salesforce applications.
- On-site and off-site IT and Vendor engagement as required.
- Develop in-depth understanding of Salesforce products (Sales, Service, Experience, Healthcare, Life Sciences, Pardot).
- Act as in-house SME for Salesforce Lightning, Marketing Cloud, Service Cloud, Experience Cloud, Community Cloud; Process Builder and Flow.
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