Luxury Sales Associate

4 weeks ago

London, Greater London, United Kingdom Threads Styling Ltd. Full time
About the Role

We are seeking a highly motivated and experienced Luxury Sales Associate to join our team at Threads Styling Ltd. As a Personal Shopping Manager, you will be responsible for driving the sale of luxury items to a global clientele by being the first point of contact for all customer requests.

You will build, maintain, and develop important relationships with your clients to provide the most personal luxury shopping experience possible. This includes having a client book of regular and loyal clients that you will continue to build and develop.

As a key member of our team, you will be expected to have a strong understanding of luxury goods and high-net-worth clients. You will also be responsible for analyzing client profiles and implementing strategies to develop sales year-on-year, managing towards annual and monthly sales portfolio targets.

Key Responsibilities:

  • Talk directly with clients through chat-based media to receive product requests and confirm sales whilst identifying key industry partnership opportunities and introducing these to Threads.
  • Build and own your own personal client book whilst holding personal shopping appointments domestically and internationally (if required).
  • Connect directly with clients through chat-based media to inspire fashion styling, receive inquiries, and sell desired items, researching, sourcing, and finding product to satisfy your clients' requests and needs.
  • Analyze client profiles and implement strategy to develop sales year-on-year, managing towards annual and monthly sales portfolio targets.
  • Work closely with the internal departments that improve the overall customer journey (social, brand partnerships, sourcing, creative, dispatch, and finance).

Requirements:

  • Years of experience in Personal Shopping (ideally) or Luxury Retail Sales, with an established clientele network.
  • Motivated by personal sales targets and enjoys exceeding them with an analytical approach.
  • Deep product and brand awareness with strong sales knowledge.
  • Experience with luxury goods and high-net-worth client base with a customer-first approach.
  • Social Media knowledge and confident learning new platforms.
  • Ability to be flexible and agile in your working approach.

Benefits:

  • Vitality at Work + Private Medical Insurance plans.
  • Employee Assistance Programme.
  • Denplan.
  • Eyecare Vouchers.
  • Pension.
  • Staff discounts.
  • Enhanced Parent Program + Parental Leave.
  • The Inclusive Threads DE&I Program.
  • 25 Days Holiday.
  • Paid sick leave.
  • Flexible working.
  • Long service awards.
  • Mentorship & Coaching.
  • 12 weeks Leadership programme.

About Threads Styling Ltd.

Threads Styling Ltd. is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest luxury items. We then search the globe to procure them for our clients; this is the future of retail.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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