Luxury Sales Associate

4 weeks ago


London, Greater London, United Kingdom Threads Styling Ltd. Full time
About the Role:

As a Personal Shopper at Threads Styling Ltd., you will be responsible for driving the sale of luxury items to a global clientele. You will be the first point of contact for all customer requests and will build, maintain, and develop important relationships with clients to provide a personalized luxury shopping experience.

Key Responsibilities:
  • Talk directly with clients through chat-based media to receive product requests and confirm sales while identifying key industry partnership opportunities and introducing them to Threads.
  • Build and own your own personal client book while holding personal shopping appointments domestically and internationally.
  • Connect directly with clients through chat-based media to inspire fashion styling, receive inquiries, and sell desired items, researching, sourcing, and finding products to satisfy client requests and needs.
  • Analyze client profiles and implement strategies to develop sales year-on-year, managing towards annual and monthly sales portfolio targets.
  • Work closely with internal departments to improve the overall customer journey.

Requirements:
  • Years of experience in Personal Shopping or Luxury Retail Sales, with an established clientele network.
  • Motivated by personal sales targets and enjoys exceeding them with an analytical approach.
  • Deep product and brand awareness with strong sales knowledge.
  • Experience with luxury goods and high-net-worth client bases with a customer-first approach.
  • Social Media knowledge and confident learning new platforms.
  • Ability to be flexible and agile in your working approach.

Benefits:
  • Vitality at Work + Private Medical Insurance plans.
  • Employee Assistance Programme.
  • Denplan.
  • Eyecare Vouchers.
  • Pension.
  • Staff discounts.
  • Enhanced Parent Program + Parental Leave.
  • The Inclusive Threads DE&I Program.
  • 25 Days Holiday.
  • Paid sick leave.
  • Flexible working.
  • Long service awards.
  • Mentorship & Coaching.
  • 12 weeks Leadership programme.


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