Luxury Sales Associate
4 weeks ago
As a Personal Shopper at Threads Styling Ltd., you will be responsible for driving the sale of luxury items to a global clientele. You will be the first point of contact for all customer requests and will build, maintain, and develop important relationships with clients to provide a personalized luxury shopping experience.
Key Responsibilities:
- Talk directly with clients through chat-based media to receive product requests and confirm sales while identifying key industry partnership opportunities and introducing them to Threads.
- Build and own your own personal client book while holding personal shopping appointments domestically and internationally.
- Connect directly with clients through chat-based media to inspire fashion styling, receive inquiries, and sell desired items, researching, sourcing, and finding products to satisfy client requests and needs.
- Analyze client profiles and implement strategies to develop sales year-on-year, managing towards annual and monthly sales portfolio targets.
- Work closely with internal departments to improve the overall customer journey.
Requirements:
- Years of experience in Personal Shopping or Luxury Retail Sales, with an established clientele network.
- Motivated by personal sales targets and enjoys exceeding them with an analytical approach.
- Deep product and brand awareness with strong sales knowledge.
- Experience with luxury goods and high-net-worth client bases with a customer-first approach.
- Social Media knowledge and confident learning new platforms.
- Ability to be flexible and agile in your working approach.
Benefits:
- Vitality at Work + Private Medical Insurance plans.
- Employee Assistance Programme.
- Denplan.
- Eyecare Vouchers.
- Pension.
- Staff discounts.
- Enhanced Parent Program + Parental Leave.
- The Inclusive Threads DE&I Program.
- 25 Days Holiday.
- Paid sick leave.
- Flexible working.
- Long service awards.
- Mentorship & Coaching.
- 12 weeks Leadership programme.
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