Customer Service Representative

1 month ago


Southport, Sefton, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Southport Birkdale Express store.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Work collaboratively with colleagues to achieve sales and service targets.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Maintain a clean and safe store environment, adhering to health and safety standards.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.
  • Support colleagues with tasks and duties as required, demonstrating a team-oriented approach.
  • Attend training sessions and workshops to develop skills and knowledge, staying up-to-date with company policies and procedures.
What We Offer
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and development.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
Requirements
  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • The ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive store environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the needs of the business.


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