Customer Service Representative
2 weeks ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Chapel Street Southport Express. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that our customers have a positive shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge needed to succeed in your role.
- A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
- Opportunities for career progression and professional development.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
- Ability to work flexibly, including evenings and weekends, as required.
- Basic computer skills and knowledge of retail systems.
How to Apply
If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].
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