Customer Service Representative

2 weeks ago


Southport, Sefton, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Chapel Street Southport Express. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that our customers have a positive shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge needed to succeed in your role.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career progression and professional development.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
  • Ability to work flexibly, including evenings and weekends, as required.
  • Basic computer skills and knowledge of retail systems.

How to Apply

If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].



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