Customer Service Representative

1 month ago


Southport, Sefton, United Kingdom Tesco Full time
About the Role

We are looking for a Customer Service Representative to join our team at the Southport Birkdale Express store. As a key member of our team, you will provide excellent customer service and contribute to the overall success of the store.

Key Responsibilities
  1. Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  2. Work effectively as part of a team, contributing to the smooth operation of the store.
  3. Process transactions accurately and handle customer queries in a professional manner.
  4. Participate in visual merchandising and store maintenance to maintain a high standard of store appearance.
  5. Follow company policies and procedures to ensure a safe and secure working environment.
Requirements
  1. Excellent customer service skills, with the ability to build rapport with customers.
  2. Ability to work effectively as part of a team, communicating openly and collaboratively with colleagues.
  3. Basic numeracy and literacy skills, with the ability to process transactions accurately.
  4. Flexibility to work a variety of shifts, including evenings and weekends.
Benefits
  • Competitive hourly rate, with opportunities for career progression.
  • Flexible working hours, including part-time and full-time options.
  • Opportunity to work in a dynamic and supportive team environment.
  • Discounts on Tesco products and services.
  • Employee assistance program, providing access to counseling and support services.


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