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Car Park Attendant

2 months ago

London, Greater London, United Kingdom CRA GROUP LIMITED Full time

Job Summary:

The successful candidate will be responsible for maintaining proper equipment handling and cashiering duties, ensuring that they are carried out in line with legal and client requirements and adhering to company policies and procedures.

Key Responsibilities:

  • Day-to-day tasks to ensure that the appropriate charge is explained to all customers and recording procedures are followed in detail and with accuracy
  • To ensure the accurate reconciliation of cash and tickets and comply with procedures in recording on the Cashier Shift Report
  • To comply with procedures in recording of lost tickets, authorized controlled exits, pass card rejections, barrier raises, etc.
  • To carry out minor & basic repairs and first-line maintenance on access control equipment
  • To check and request consumables to ensure the smooth operation of the car park
  • To report any faults or maintenance requirements to the on-duty supervisor
  • To act diplomatically in all discussions with tenants/contractors/visitors and customers to the car park
  • Ensure correct input and recording of all transactions and daily reports
  • To be thoroughly familiar and comply with the company's Health and Safety policy and procedures
  • Ensure that routine patrols are carried out and to actively participate in these
  • Reporting of any defects around the car park to the duty supervisor
  • To carry out any other reasonable duties as requested by the supervisor and/or the car park Team Leader
  • Always maintain the highest standard of personal hygiene and appearance, ensuring uniform (which is provided) is clean and smart in appearance when on duty
  • Communicate in a professional and courteous manner when dealing with members of the general public
  • Complete any relevant documentation in accordance with company Policies and Procedures, for example, annual leave requests
  • Be aware of general and other changes that may affect the operation of the car park
  • Undertake any other duties consistent with the nature and grade of the post as necessary or as requested

Essential Requirements:

  • Past experience working in a car park environment would be desirable, although not essential, as full training will be provided
  • The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of the car park

Additional Information:

  • Willingness and ability to work occasional evenings, overnight, and weekends to maintain service delivery
  • Some of the duties undertaken by this post may/will require the post holder to have a full current driving license and be willing to drive a company vehicle after completing a company driving test
  • This post is subject to a standard/enhanced DBS check
  • This post is exempt from The Rehabilitation of Offenders Act