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Senior Coffee House Retail Manager

1 month ago

Farnworth, Bolton, United Kingdom The Coffee House Full time

Role Overview:

The Coffee House Store Manager plays a pivotal role in driving the success of our bustling coffee haven. Reporting to the Regional Manager, this dynamic leader will oversee daily operations, manage a team of skilled baristas, and strive for exceptional customer satisfaction.

Key Responsibilities:

  • Leadership and Management: Foster a positive, productive store environment and lead by example, ensuring all team members are empowered to deliver exceptional customer experiences.
  • Quality Control: Maintain high standards of coffee quality, product presentation, and store cleanliness, adhering to company policies and procedures.
  • Training and Development: Deliver engaging training sessions to upskill and reskill team members, promoting a culture of learning and growth.
  • Financial Management: Analyze sales and performance metrics, identifying areas for improvement and implementing strategies to drive revenue growth.
  • Operational Excellence: Oversee store inventory, manage stock levels, and ensure seamless order fulfillment, minimizing waste and optimizing resources.

What We Offer:

  • Competitive Salary: Up to £26,500 per annum, with potential for growth to £28,500 based on store performance.
  • Benefits Package: Includes company pension, discounted or free food, employee discount, referral programme, and store discount.
  • Opportunities for Growth: Develop your leadership and management skills, take on new challenges, and progress within the company.

About The Coffee House:

We're a community-driven coffee shop with a passion for crafting exceptional experiences. Join our team and become part of a dynamic, supportive environment that values teamwork, innovation, and customer satisfaction.