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Senior Tenancy Coordinator

2 months ago

Bristol, Bristol, United Kingdom Crux Careers Full time

Senior Tenancy Co-Ordinator

**Job Summary**

We are seeking a highly organized and efficient Senior Tenancy Co-Ordinator to join our established team. As a key member of our lettings department, you will be responsible for proactively managing and processing tenancy renewals, building strong relationships with landlords and tenants, and delivering excellent customer service.

**Key Responsibilities**

* Proactively manage and process tenancy renewals, ensuring timely and efficient completion of annual rent reviews and preparation of 'Best Price Guides'
* Build and maintain strong working relationships with landlords and tenants, providing exceptional customer service and support
* Lead engagement with landlords regarding future plans for their properties/tenancies, advising on rental possibilities and market conditions
* Liaise with the New Business team to instruct properties to be remarketed at the end of a current tenancy
* Negotiate and agree renewal terms between landlords and tenants
* Prepare subsequent tenancy renewal agreements, Section 13 Notices, Section 21 Notices, and oversee the signing/execution of these documents
* Report on a weekly basis to the Lettings Director on the status of all tenancy renewals

**Requirements**

* Experience within lettings and specifically renewals/serving of notices and/or drawing up tenancy agreements is essential
* Proven track record of achievement within customer service
* Motivated to work to and exceed personal targets
* Ability to learn quickly, take responsibility, and strive for success
* Tenacious and driven individual with excellent communication skills and a confident telephone manner
* Accurate, numerate, and computer literate
* Experience within the lettings industry

**What We Offer**

* 25 Days annual leave PLUS bank holidays
* Vibrant company culture including paid-for social events
* First-class training and development resources
* Funding of ARLA exams/qualifications and membership
* Opportunity to learn from a lively, highly-skilled team

**Apply Today**

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.