Customer Service Director
2 weeks ago
Edge Careers is seeking a Customer Care Manager to oversee residential development in the Worcestershire/ Warwickshire region. As a key member of the team, you will lead the development throughout the defects liability period, liaising between internal teams, customers, and contractors to reduce defects and improve customer satisfaction.
Key Responsibilities:
• Manage internal and external teams to ensure seamless communication and collaboration
• Lead final post-completion handover inspections to ensure high-quality standards
• Foster strong relationships between subcontractors and the division to drive efficiency and effectiveness
• Address escalated or complex issues promptly and efficiently
• Support the department in resolving post-exchange issues
• Analyze, report, and identify areas for improvement to enhance the customer experience
Requirements:
• Strong leadership and communication skills
• Ability to work effectively in a fast-paced environment
• Excellent problem-solving and analytical skills
• Strong customer service focus
For more information, please contact us
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Quality Director
4 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeQuality Director OpportunityHelping Hands, a leading home care provider, is seeking a seasoned Quality Director to lead our quality strategy and function. As a key member of our team, you will be responsible for delivering outstanding customer care and service.Main ResponsibilitiesDevelop and implement a market-leading premium quality strategy and planLead...
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Quality Director
4 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeQuality Director OpportunityHelping Hands, a leading home care provider, is seeking a seasoned Quality Director to lead our quality strategy and function. As a key member of our team, you will be responsible for delivering outstanding customer care and service.Main ResponsibilitiesDevelop and implement a market-leading premium quality strategy and planLead...
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Customer Service Representative
3 weeks ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeCustomer Service AssistantWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant at our Tenpin Bowling Centre in Warwickshire.As a Customer Service Assistant, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our centre. This...
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Customer Service Representative
4 weeks ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...
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Customer Service Representative
4 weeks ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...
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Customer Service Representative
1 month ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a memorable experience for all visitors.Key Responsibilities:Deliver outstanding customer service,...
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Customer Service Representative
1 month ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a memorable experience for all visitors.Key Responsibilities:Deliver outstanding customer service,...
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Customer Service Coordinator
3 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeCustomer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of a high-quality care service to our customers.Main Responsibilities:Manage customer and carer queries and actions effectively and...
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Customer Service Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeCustomer Care Coordinator RoleWe are seeking a skilled Customer Care Coordinator to support our Live-In Care service. This role is a vital part of our team, ensuring the delivery of a high-quality care service to our customers.Main Responsibilities:Manage customer and carer queries and take effective actionProvide managers with up-to-date information on...
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Customer Service Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom Pertemps Bond Full timeAbout the Role:We are seeking a highly motivated and organized Customer Service Administrator to join our dynamic team in Alcester. As a key member of our team, you will be responsible for managing client accounts, building lasting relationships, and delivering exceptional customer service.Key Responsibilities:Manage client accounts and build strong...
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Customer Service Coordinator
3 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeCustomer Care Coordinator Job DescriptionWe are seeking a skilled Customer Care Coordinator to support our Live-In Care service. As a key member of our team, you will play a vital role in ensuring the delivery of a high-quality care service.Main Responsibilities:Manage customer and carer queries and take effective actionProvide managers with up-to-date...
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Customer Service Ambassador
1 day ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant Role at Tenpin LtdWe are looking for a Customer Service Assistant to deliver an exceptional experience for our customers.As a key member of our team, you will be responsible for booking customers in at reception, handling customer inquiries, identifying sales opportunities, hosting parties, and ensuring the centre remains clean and...
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Customer Service Representative
3 weeks ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant RoleWe are looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering an outstanding experience for our customers.Your key responsibilities will include:Booking customers in at receptionBeing a point of contact for...
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Customer Service Representative
4 weeks ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...
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Customer Service Representative
3 weeks ago
Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our centres.Your key responsibilities will include:Booking...
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Customer Service Representative
4 weeks ago
Alcester, Warwickshire, United Kingdom McDonald's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Apprentice. As a key member of our restaurant team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesWelcome customers into our restaurant and provide...
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Customer Service Representative
4 weeks ago
Alcester, Warwickshire, United Kingdom McDonald's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Apprentice. As a key member of our restaurant team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesWelcome customers into our restaurant and provide...
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Customer Service Representative
3 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team as a Live Chat Advisor. As the first point of contact for prospective customers, you will be responsible for providing excellent levels of customer service and selling the full range of services provided by Helping Hands.Main Responsibilities:Respond to all Live Chat...
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Customer Service Representative
2 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAbout the Role:Helping Hands is seeking a skilled Customer Service Representative to join our team as a Live Chat Advisor. As the first point of contact for prospective customers, you will be responsible for providing excellent levels of customer service and selling the full range of services provided by Helping Hands.Main Responsibilities:Respond to all...
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Customer Service Administrator
2 weeks ago
Alcester, Warwickshire, United Kingdom Smart 1 Recruitment Limited Full timeJob Title: Customer Service AdministratorAt Smart 1 Recruitment Limited, we are seeking a highly motivated and effective communicator to join our customer-focused team as a Customer Service Administrator. This is a perfect opportunity for a graduate to gain hands-on experience in client management, administration, and sales and logistics.Key...