Senior Sales Engineer

1 month ago


London, Greater London, United Kingdom LogicMonitor Full time

About the Role:

LogicMonitor is seeking a highly skilled Senior Sales Engineer to join our team. As a Senior Sales Engineer, you will play a critical role in supporting the technical evaluation of LogicMonitor by providing value to our prospects in the pre-sales process. You will be responsible for training the sales organization on the LM product and ensuring they have the necessary technical knowledge to be successful.

Key Responsibilities:

  • Perform SE duties on trial calls as scheduled by AEs, including technically understanding prospect needs and supporting AEs with requests to perform technical product demos and set ups.
  • Lead technical/product training for new sales personnel on an ongoing basis.
  • Day-to-day product/technical support for trial prospects.
  • Log meetings and technical notes in SalesForce pertaining to the POC for each call with the customer.
  • Demonstrate the technical aspects of how the product solves specific customer problems and translate customer problems into technical solutions.

Requirements:

  • Bachelor's degree in a technical field, such as computer science or technology.
  • 7+ years of experience in an IT role, SE role, or equivalent experience.
  • Excellent written and verbal communication skills.
  • Great listening skills.
  • Ability to articulate technology and product positioning to both business and technical users.
  • Experience in Linux and/or Windows/Network administration and operations, including virtualization, storage, load balancers, and database management.


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