Ipswich Call Centre Agent
4 days ago
Ipswich Call Centre Agent
We are seeking a skilled and customer-focused Ipswich Call Centre Agent to join our team in Ipswich, United Kingdom.
Key Responsibilities:
- Answer customer calls, respond to emails, and engage with customers through live chat.
- Provide accurate product and service information to meet customer needs.
- Resolves customer complaints and concerns in a timely and professional manner.
- Maintain accurate records of customer interactions and follow-up tasks.
Requirements:
- Proven experience in a call centre or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and maintain attention to detail.
- Familiarity with CRM systems and Microsoft Office.
What We Offer:
- Estimated salary £22,000 - £28,000 per year, depending on experience.
- Pension scheme and benefits package.
- Ongoing training and development opportunities.
- A supportive work environment.
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