Operations Manager

3 days ago


Chorley, Lancashire, United Kingdom Starbucks Full time

Job Summary

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This is an exciting opportunity to join the team at Starbucks as a Shift Supervisor. As a Shift Supervisor, you will be responsible for leading a team of baristas and managing store operations to deliver exceptional customer service.

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About the Role

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We are seeking a highly motivated and experienced individual who can lead our team to achieve sales targets while maintaining a high level of customer satisfaction. You will be responsible for:

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  • Leading a team of baristas to achieve sales targets and maintain customer satisfaction">
  • Managing store operations including inventory management, cash handling, and compliance with company policies">
  • Maintaining a clean and safe working environment">
  • Providing excellent customer service and resolving customer complaints">
  • Collaborating with other shift supervisors to achieve store objectives">
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Key Skills and Qualifications

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To be successful in this role, you will need:

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  • A minimum of 1 year's experience in a retail or hospitality environment">
  • Excellent communication and leadership skills">
  • Ability to work flexible hours, including evenings and weekends">
  • A strong focus on delivering exceptional customer service">
  • Basic math skills and attention to detail">
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Benefits

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In addition to a competitive hourly rate of £12.25 per hour, we offer a range of benefits including:

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  • Quarterly bonus incentive scheme">
  • Opportunities for career development and progression">
  • A supportive and dynamic work environment">
  • Discounts on food and beverages">
  • Access to employee assistance programs">
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Location and Hours

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This role is based in Chorley, PR6 7JY and involves working part-time hours, including evenings and weekends. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you

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Estimated Salary: £26,400 - £30,600 per annum


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