Head of Mortgage Servicing Director
2 months ago
We are seeking an experienced Head of Mortgage Servicing to lead our Mortgage Servicing team and oversee the day-to-day operations of the department. The successful candidate will have a strong understanding of mortgage servicing processes, including arrears management, and thrive in a leadership role.
The Role:- Lead and manage a team of customer servicing specialists, providing direction and support to achieve performance targets.
- Create a positive, collaborative work environment, encouraging team development and morale.
- Work closely with internal teams, such as underwriting, compliance, finance, and risk, to ensure the smooth handling of customer accounts.
- Develop and maintain key external relationships with brokers, solicitors, and third-party service providers.
- Drive continuous improvement in servicing processes, monitoring performance metrics, and staying updated on industry regulations and trends.
- Manage complex inquiries from solicitors and borrowers, ensuring the highest level of customer service.
- Oversee monthly governance meetings with funders and provide accurate and timely reports.
- Conduct regular quality checks to ensure compliance and exceptional service delivery.
- Significant experience in loan and mortgage servicing, with strong knowledge of arrears management.
- A proven track record of leading and motivating teams in a customer-centric environment.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
- A proactive mindset, with the ability to identify process improvements and drive change.
- Strong organizational and planning abilities, ensuring the team meets KPIs and service standards.
We are looking for someone who can embody the values of resilience, adaptability, integrity, and excellence. A commitment to doing what's right for the customer and the business while creating and developing a supportive team culture.
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Head of Mortgage Servicing Director
4 weeks ago
Tonbridge, Kent, United Kingdom Constant Recruitment Ltd Full timeHead of Mortgage Servicing OpportunityWe are seeking an experienced Head of Mortgage Servicing to lead our client's Mortgage Servicing team in Kings Hill. The successful candidate will have a strong understanding of mortgage servicing processes, including arrears management, and a proven track record of leading and motivating teams in a customer-centric...
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Mortgage Advisor
1 week ago
Tonbridge, UK, Kent, United Kingdom Countrywide Mortgage Services Full timeFreeman Forman Estate Agency are looking for a Mortgage and Protection Advisor to join them in Tonbridge. OTE £60kWhat’s in it for you?Competitive Salary - OTE £60KSuperb training and development programmeUncapped commissionLeads generated from our colleagues in Estate AgencyQuality and Loyalty BonusGroup Discounts on Property Services.Transparent and...
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Mortgage and Protection Specialist
1 month ago
Tonbridge, Kent, United Kingdom Countrywide Full timeMortgage and Protection Advisor OpportunityWe are seeking a highly skilled and motivated Mortgage and Protection Advisor to join our team in Tonbridge. As a key member of our Mortgage Services department, you will play a vital role in delivering exceptional customer experiences throughout the mortgage process.Main Responsibilities:Develop strong...
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Mortgage and Protection Specialist
4 weeks ago
Tonbridge, Kent, United Kingdom Countrywide Full timeMortgage and Protection Advisor OpportunityWe are seeking a highly skilled and motivated Mortgage and Protection Advisor to join our team in Tonbridge. As a key member of our Mortgage Services department, you will play a vital role in delivering exceptional customer experiences throughout the mortgage process.Main Responsibilities:Develop strong...
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Mortgage and Protection Specialist
4 weeks ago
Tonbridge, Kent, United Kingdom Countrywide Full timeMortgage and Protection Advisor OpportunityWe are seeking a highly skilled and motivated Mortgage and Protection Advisor to join our team in Tonbridge. As a key member of our Mortgage Services department, you will play a vital role in delivering exceptional customer experiences throughout the mortgage process.Main Responsibilities:Develop strong...
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Deputy Director of Care Services
1 week ago
Tonbridge, Kent, United Kingdom Purosearch Ltd Full time**Job Role:** Deputy Director of Care Services**About the Role:**As Deputy Director of Care Services, you will assist the Home Manager in the daily operations of our luxury nursing home. Our organisation is dedicated to providing exceptional care, and we are looking for an experienced individual to help us achieve our goals.**Key Responsibilities:**Ensure...
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Marketing and Communications Director
1 month ago
Tonbridge, Kent, United Kingdom city of San Elizario Full timeMarketing and Communications OpportunityTonbridge School, a leading boys' boarding and day school in the UK, is seeking an experienced Marketing and Communications professional to join its team.The ideal candidate will have a strong track record in strategic marketing, communications, and brand management, with the ability to develop innovative marketing and...
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Marketing and Communications Director
1 month ago
Tonbridge, Kent, United Kingdom city of San Elizario Full timeMarketing and Communications OpportunityTonbridge School, a leading boys' boarding and day school in the UK, is seeking an experienced Marketing and Communications professional to join its team.The ideal candidate will have a strong track record in strategic marketing, communications, and brand management, with the ability to develop innovative marketing and...
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Head of Brand and Creative Director
1 month ago
Tonbridge, Kent, United Kingdom Pineapple Contracts Full timeJob Title: Head of Brand and CreativeAs a key member of our team, you will play a pivotal role in shaping our innovative product portfolio. Focusing on non-furniture categories, including bathroom, lighting, medical beds, and acute care design, you will create and agree new product range selling prices and costing sheets with Senior Management. You will also...
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Head of Brand and Creative Director
1 month ago
Tonbridge, Kent, United Kingdom Pineapple Contracts Full timeJob Title: Head of Brand and CreativeAs a key member of our team, you will play a pivotal role in shaping our innovative product portfolio. Focusing on non-furniture categories, including bathroom, lighting, medical beds, and acute care design, you will create and agree new product range selling prices and costing sheets with Senior Management. You will also...
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Strategic IT Director
1 week ago
Tonbridge, Kent, United Kingdom Jayar Components Ltd Full timeWe are seeking an experienced IT professional to fill the role of Strategic IT Director at Jayar Components Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of the company's IT infrastructure and ensuring the smooth running of our various company platforms.The ideal candidate should possess excellent knowledge of...
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Sales Director
3 weeks ago
Tonbridge, Kent, United Kingdom Vistry Group PLC Full timeJob Title: Sales DirectorAbout the Role:We are seeking a highly skilled Sales Director to lead our sales team in the Kent Region. As a Sales Director, you will be responsible for driving sales performance, managing a team of sales consultants, and ensuring the successful delivery of sales targets.Key Responsibilities:* Lead and motivate a team of sales...
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Project Director
4 weeks ago
Tonbridge, Kent, United Kingdom Reed Full timeWe are seeking a skilled Project Director to lead our company through an exciting period of expansion. This pivotal role will drive organisational excellence and implement continuous improvement strategies to optimise efficiency and effectiveness in a key area of the business.Key Responsibilities:Liaise with key stakeholders to drive the successful project...
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People Services Director
6 days ago
Tonbridge, Kent, United Kingdom Page Personnel Sales Full timeAbout Our ClientThis organisation is a market-leading entity within the industry, seeking an experienced People Services Manager to join their busy HR team.The RoleThe ideal candidate will ensure all regulatory and legislative obligations are met, and proactively support the team, fostering a culture of inclusion and engagement.Implement, manage, and review...
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Service Delivery Manager
2 weeks ago
Tonbridge, Kent, United Kingdom New Appointments Group Full timeWe are seeking an experienced Head of Service Delivery Management to join our team at New Appointments Group. This is a fantastic opportunity to lead service delivery processes and procedures, nurture strong relationships with clients, and drive customer satisfaction.The ideal candidate will have extensive management experience in service delivery roles, a...
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Veterinary Practice Leader
1 month ago
Tonbridge, Kent, United Kingdom British Veterinary Association Full time{"title": "Head Vet Opportunity", "subtitle": "Join our team as a Head Vet and lead our veterinary practices to excellence.", "content": "We are seeking a highly skilled and experienced veterinary surgeon to join our team as a Head Vet. As a key member of our leadership team, you will be responsible for driving the clinical standards and excellence in our...
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Veterinary Practice Leader
1 month ago
Tonbridge, Kent, United Kingdom British Veterinary Association Full time{"title": "Head Vet Opportunity", "subtitle": "Join our team as a Head Vet and lead our veterinary practices to excellence.", "content": "We are seeking a highly skilled and experienced veterinary surgeon to join our team as a Head Vet. As a key member of our leadership team, you will be responsible for driving the clinical standards and excellence in our...
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Executive Director of Elderly Care
2 weeks ago
Tonbridge, Kent, United Kingdom Oakland Central Ltd Full timeJob Title: Executive Director of Elderly CareAbout the Role:We are seeking a seasoned professional to lead our luxury care home, Hyllden Heights, in Hildenborough. The ideal candidate will have extensive experience in nursing care home management, with a strong focus on elderly and dementia care. A genuine passion for the wellbeing of our residents and staff...
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Project Director
3 weeks ago
Tonbridge, Kent, United Kingdom Reed Full timeWe are seeking a skilled Project Director to lead our company through an exciting period of expansion. This pivotal role is responsible for driving organisational excellence and implementing continuous improvement strategies to optimise efficiency and effectiveness in a key area of the business.Key Responsibilities:Liaise with key stakeholders to drive the...
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Customer Experience Director
3 weeks ago
Tonbridge, Kent, United Kingdom BT Group Full timeCustomer Experience Director - High Street RetailAbout Us:At EE, we're on a mission to become the #1 for service on the high street. We're looking for a talented and experienced Customer Experience Director to help us achieve this vision.Job Description:We're seeking a retail professional with a proven track record of inspirational leadership to join our...