Customer Relationship Specialist

7 days ago


Livingston, West Lothian, United Kingdom Escape Full time

Escape Recruitment Services Commercial Division is seeking a highly motivated and experienced Key Account Developer to join their Sales team. Based in West Lothian, this site-based sales role offers the opportunity to work hybrid, providing account management responsibilities for a portfolio of key customers.

You will be responsible for providing product information, availability and pricing to customers, as well as building strong relationships to identify sales opportunities and increase customer spend. The ideal candidate will have experience of working in a similar account management &/or sales role, including account planning and development.

The successful candidate will have a proven track record of sales success, with exceptional communication skills to build relationships remotely over the phone and face to face with customers and internal teams.

The estimated salary for this role is £50,000 - £70,000 per annum, depending on experience.

Main Responsibilities:

  • Develop and implement account management strategies to drive sales growth and improve customer relationships
  • Provide accurate and timely product information, availability and pricing to customers
  • Build strong relationships with customers, gaining a clear understanding of their business needs and future forecasting
  • Work closely with internal stakeholders to understand business sales strategy and identify opportunities to improve customer relationships
  • Manage sales quotations and ensure prompt follow-up
  • Deliver exceptional customer service, resolving any issues or concerns promptly
  • Negotiate with internal teams to secure product availability and pricing
  • Plan and conduct regular customer review meetings to monitor sales performance and identify areas for improvement
  • Be the primary point of contact for customers throughout the sales process, from initial enquiry to delivery
  • Meet or exceed sales targets and KPI's, driving revenue growth and improving customer satisfaction
  • Identify opportunities for new business development, including scoping out markets and contacting new customers
  • Monitor competition activities and pricing to inform business commercial decisions and strategy


  • Livingston, West Lothian, United Kingdom Escape Full time

    Technical Distribution Organisation is looking for a Customer Relationship Specialist to join their Sales team on a permanent basis in the UK. This site-based sales role offers hybrid working opportunities with an estimated salary of £40,000 - £55,000 per annum. You will be responsible for providing technical product specification, availability, and...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a highly skilled Client Relationship Specialist to join our team at beBee Professionals in Livingston. The ideal candidate will have a proven track record of managing and maintaining client relationships, ensuring customer satisfaction, and identifying new opportunities to expand our business.Key Responsibilities:Develop and implement...


  • Livingston, West Lothian, United Kingdom Escape Full time

    Job DescriptionWe are seeking a Customer Relationship Executive to join our team at Escape Recruitment Services. This is an exciting opportunity for someone who is passionate about sales and customer relationships.In this role, you will be responsible for building and maintaining strong relationships with customers to understand their business needs and...

  • Sales Associate

    1 month ago


    Livingston, West Lothian, United Kingdom Signet Jewelers Full time

    About the RoleAt Signet Jewelers, we're committed to delivering exceptional customer experiences. As a Sales Associate - Customer Experience Specialist, you'll play a key role in helping our customers find the perfect piece of jewellery. Your passion for outstanding service and ability to build strong relationships will drive customer loyalty and...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are looking for a Client Relationship Manager to join our team at beBee Professionals in Livingston.Responsibilities:Manage and maintain relationships with existing clients, ensuring customer satisfaction.Develop strategies to meet client needs and drive long-term business growth.Identify new sales opportunities within the current client...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues...


  • Livingston, West Lothian, United Kingdom Cinque Ports Vets Full time

    About the RoleThis exciting opportunity involves working as part of our Client Care team, where you will be responsible for managing client relationships, handling appointments, and maintaining accurate records. You will also need to liaise with referring vets and hospital specialists to ensure appointments are provided within an acceptable timescale.You...


  • Livingston, West Lothian, United Kingdom CV-Library Full time

    About the RolePertemps Scotland is seeking a highly skilled Commercial Relationship Manager to join our team in Livingston. This is an excellent opportunity for a motivated individual to build a successful career in a dynamic and progressive manufacturing environment.About YouWe are looking for someone who is able to work effectively in a fast-paced...


  • Livingston, West Lothian, United Kingdom Realise Recruitment Ltd Full time

    About the Job:We are seeking a UK Business Relationship Manager to join our team. In this role, you will be responsible for managing a portfolio of existing and new business accounts across the UK. Key responsibilities include maintaining and developing relationships with customers to retain their business, growing revenue through continued and additional...


  • Livingston, West Lothian, United Kingdom Escape Recruitment Services Full time

    About the Role:As a Sales and Customer Support Specialist at Escape Recruitment Services, you will play a vital role in delivering outstanding customer service. You will be part of a small, supportive team environment, providing crucial support to the Field Sales team. Your primary responsibility will be to manage incoming sales-related inquiries via phone,...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Livingston, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Livingston, West Lothian, United Kingdom Escape Recruitment Services Full time

    Job Title: Account Management SpecialistEstimated Salary: £42,000 + Bonus + Car AllowanceWe are seeking an experienced Account Management Specialist to join our team in East Scotland. As a key member of the sales team, you will be responsible for developing and maintaining strong relationships with existing and potential customers across the region.About...


  • Livingston, West Lothian, United Kingdom GMA Consulting Careers Full time

    Key Responsibilities:In this role as a Service Governance Specialist, you will be responsible for ensuring the successful delivery and management of services provided to customers. Your key responsibilities will include managing service governance, compilation and interpretation of performance reports, leadership of continual improvement and service...


  • Livingston, West Lothian, United Kingdom CV-Library Full time

    Your Career PathAs a successful Account Growth Specialist at Pertemps Scotland, you will have the opportunity to progress your career within our Commercial team. With a starting salary of £50,000 - £60,000 per annum, you will be responsible for managing customer relationships, analysing business data, and identifying opportunities for growth. Our company...


  • Livingston, West Lothian, United Kingdom Orion Group Full time

    About the RoleThis Technical Business Development Specialist position requires a proactive and enthusiastic approach to sales and customer relationships.The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.We offer a competitive salary package,...


  • Livingston, West Lothian, United Kingdom Realise Recruitment Ltd Full time

    About the Role:Our Sales Account Development Specialist will be responsible for managing a portfolio of existing and new business accounts in the UK. The ideal candidate will have a proven track record in sales and be able to maintain and develop relationships with customers to retain their business. Key responsibilities include growing revenue through...


  • Livingston, West Lothian, United Kingdom Clancy Full time

    About YouWe are looking for an enthusiastic and detail-oriented Planning and Logistics Specialist to join our team. As a key player in our operations department, you will be responsible for developing and implementing effective plans to drive our business forward.With a strong focus on organization and time management, you will ensure seamless coordination...


  • Livingston, West Lothian, United Kingdom Realise Recruitment Full time

    Job OverviewWe are recruiting for a Sales Account Growth Specialist to join our team in Livingston. As a Sales Account Growth Specialist, you will be responsible for managing a portfolio of existing and new business accounts across the UK, with a focus on growing sales revenue.You will work closely with our clients to understand their needs and provide...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Livingston, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Livingston, West Lothian, United Kingdom TTS Careers Full time

    As a Revenue Growth Specialist at TTS Careers, you will play a vital role in driving revenue growth through effective sales management. With a strong focus on client relationships and customer service, this role is ideal for individuals who thrive in fast-paced environments.Key ResponsibilitiesDevelop and implement sales strategies to drive revenue...