Senior Business Operations Manager

2 weeks ago


London, Greater London, United Kingdom Ampa - Legal & Professional Services Full time
Job Title: Senior Business Operations Manager

Job Summary: We are seeking a highly skilled Senior Business Operations Manager to join our Business Operations Group. As a key member of our team, you will be responsible for leading the CMI team and ensuring the smooth operation of our business processes.

Key Responsibilities:

* Lead the CMI team and provide guidance and expertise to ensure all work is carried out to meet regulatory and legal team requirements
* Manage workloads effectively, monitoring volumes and priorities, and liaising with requestors as appropriate
* Research and identify new clients using our systems and online tools
* Work operationally as part of the team and lead by example in terms of behavior and quality of service outputs
* Collaborate with the Central Services Manager to flag potential training requirements for the team

Requirements:

* Sound understanding of AML rules and KYC requirements
* Demonstrable experience of problem-solving and building relationships with clients and peer groups
* Advanced IT skills and knowledge of Microsoft Office products
* Experience of using document, case, and practice management systems
* Excellent team player with a proactive, professional, and flexible approach to work

About Us:

We are a leading group of legal and professional services companies with a shared purpose. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. Our people have a blend of excellent technical and business skills with the talent to do things differently.

Benefits:

We offer a blended approach to where and how we work, embracing agile working and providing a flexible work environment. We value what you do, not where you do it, and offer a range of benefits to support your career and well-being.

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