Strategic Account Manager

2 weeks ago


Northwich, Cheshire, United Kingdom Alphabond Full time

About Us
At Alphabond Technologies Limited, we specialise in the development, manufacture and distribution of high-performance adhesive solutions that drive efficiency and cost savings for businesses worldwide. Our vision is to lead the market with advanced adhesive technologies, continually pushing boundaries to help our clients improve their operations and building a team culture that thrives on innovation and excellence.

The Role
We are looking for a National Key Account Manager to join our team on a full-time, permanent basis. As a National Key Account Manager, you will be responsible for managing and growing strategic client relationships and driving sales revenue within key accounts. You will ensure customer satisfaction by building and maintaining long-term partnerships, understanding client needs, identifying opportunities for revenue and margin growth and leading onsite production testing of solutions.

Key Responsibilities
- Build great client relationships and book meetings via phone
- Undertake geographical meeting planning
- Attend frequent on-site, Teams, and phone meetings with clients
- Develop strategies for upselling, cross-selling, and improving customer retention
- Serve as the escalation point for account-related issues
- Collaborate with internal teams to align client needs with company solutions
- Handle sales administration

About You
To be considered as a National Key Account Manager, you will need:- Extensive successful experience in a similar national B2B key account role
- Technical curiosity - The ability to retain and develop large accounts, generate additional revenue and margin growth
- The ability to articulate complex product solutions in a simple and persuasive manner
- Proven negotiation skills
- A full, valid driving licence


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