Store Manager
4 weeks ago
About the Role
We are seeking a highly skilled and experienced Store Manager to join our team at Topps Tiles. As a Store Manager, you will be responsible for leading and motivating a close-knit team to deliver outstanding customer service and sales results.
Key Responsibilities
- Lead and motivate a team of sales and customer service staff to deliver exceptional customer experiences and sales results.
- Develop and implement sales and customer service strategies to drive business growth and improve customer satisfaction.
- Manage all aspects of store operations, including stock management, visual merchandising, and store maintenance.
- Monitor and analyze sales and customer service data to identify trends and areas for improvement.
- Collaborate with the wider Topps Tiles team to share best practices and drive business growth.
Requirements
- Proven experience in a retail leadership role, with a track record of delivering outstanding customer service and sales results.
- Strong commercial awareness and business acumen, with the ability to analyze data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Ability to work flexibly, including weekends and bank holidays.
What We Offer
- Uncapped personal commission and company bonus schemes.
- Generous staff discount and Share Save scheme.
- Pension and life assurance, health insurance, and holiday allowance.
- Individual development plan and training opportunities.
About Us
Topps Tiles is the UK's leading tile specialist, with over 1,500 specialist experts and 350 stores nationwide. We are committed to delivering outstanding customer service and great value to our customers, and we are looking for talented individuals to join our team.
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