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IT Field Support Specialist
2 months ago
Company Overview
In Technology Group Limited is a well-established MSP based in the heart of Edinburgh, with a strong reputation for delivering exceptional IT services to small-to-medium-sized businesses. With a focus on growth and a commitment to training and progression, they are seeking a skilled IT Field Engineer to join their expanding team.
Job Summary
The successful candidate will be responsible for providing technical support to clients, working on-site to resolve issues, and collaborating with the team to deliver exciting projects. This is an excellent opportunity for a motivated and experienced IT professional to join a dynamic and growing company.
Main Responsibilities
- Provide technical support to clients, including troubleshooting and resolving hardware and software issues
- Work on-site with clients to resolve technical issues and implement solutions
- Collaborate with the team to deliver projects and meet client needs
- Develop and maintain strong relationships with clients and internal stakeholders
- Stay up-to-date with the latest technologies and best practices in the field
Requirements
- Strong technical skills, including hardware, networking, and virtualization
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Valid driving license and access to a vehicle
Benefits
- A comprehensive training program, including mentorship and coaching
- A paid account for LinkedIn Learning
- Regular appraisals and opportunities for career progression
- Paid certifications and training
- Funded gym memberships and a relaxed working environment
