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Fire and Security Maintenance Technician
2 months ago
We are seeking a highly skilled Fire and Security Service Engineer to join our team at Marlowe Fire and Security. As a Fire and Security Service Engineer, you will be responsible for maintaining and repairing fire and security systems in line with current standards and customer requirements.
Key Responsibilities- Maintain fire and security systems in your assigned area.
- Respond to service calls on all types of fire and security systems in line with current standards and customer requirements.
- Plan and respond to routine and reactive call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the stores team.
- Attend training sessions as and when required.
- Attend engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
We work with a range of fire and security systems, including:
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC. Salto
We are looking for a candidate who has:
- A technical background in the electrical/electronic industry.
- Good all-round knowledge of fire and security systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
We offer a range of benefits, including:
- Basic salary: £31,565 - £44,491
- Overtime, on-call, and travel time: typically in the region of an additional £10,000 per annum
- Company vehicle and fuel card
- Company tablet and mobile phone
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid holidays and bank holidays
- Holidays increasing after each year of service up to 25 days
- Birthday holiday
- Mental Health Support Scheme
- Long Service Award (increments of 5 years)
- Access to continued training at the Marlowe Academy
- Development and Progression opportunities
- 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle and equipment.
