Fire and Security Systems Engineer

5 days ago

Tunbridge Wells, Kent, United Kingdom Marlowe Fire and Security Full time
Fire and Security Service Engineer

We are seeking an experienced Fire and Security Service Engineer to join our team at Marlowe Fire and Security. As a Fire and Security Service Engineer, you will be responsible for maintaining and servicing Fire and Security systems in line with current standards and customer requirements.

Key Responsibilities:

  • Maintain Fire and Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and re-active call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.

Our Systems:

  • Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
  • Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
  • CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
  • Access Control: Paxton, PAC. Salto

Requirements:

  • A technical background in the electrical / electronic industry.
  • Good all-round knowledge of Fire and Security Systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • A professional and presentable demeanor, always.
  • An ability to deliver exceptional customer service.

Benefits:

  • Basic Salary - £31,565 - £44,491
  • Overtime, On-Call, Travel Time: Typically in the region of an additional £10,000 per annum
  • Company Vehicle & Fuel Card
  • Company Tablet and Mobile Phone
  • Royal London Pension Scheme
  • Life Assurance x4 Basic Salary
  • Employee Recognition Scheme
  • Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
  • Paid Holidays and Bank Holidays
  • Holidays increasing after each year of service up to 25 days.
  • Birthday Holiday
  • Mental Health Support Scheme
  • Long Service Award (increments of 5 years)
  • Access to continued training at the Marlowe Academy
  • Development & Progression opportunities
  • 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.

About Marlowe Fire and Security:

Marlowe Fire and Security maintain the capability to help prevent, detect and monitor your Fire and Security risks. We maintain the highest accreditations available to our industry including NSI NACOSS Gold, NSI Fire Gold, BAFE and NSI ARC Gold.

About Marlowe Fire and Security Group:

Marlowe Fire and Security Group is the fire life safety and security specialist division of Marlowe plc. Together, we are the UK's fastest growing and most innovative consortium of fire life safety and security service providers.

Equal Opportunities:

At Marlowe Fire and Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

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