Care Team Manager
3 days ago
We are seeking a highly skilled and experienced individual to join our Homecare team as a Team Leader. This role involves monitoring and contributing towards the delivery of care to our Service Users in a safe, efficient, and effective manner.
Key responsibilities include managing all calls into the office, ensuring that situations are dealt with promptly and only escalated as needed. The successful candidate will also be responsible for monitoring and responding to HICA's internal call monitoring software to ensure customers receive services in line with expectations.
The ideal candidate will have a minimum of a Level 2 Qualification in Care and strong planning and organisational skills. A good understanding of using Microsoft Office is also essential, as well as a Full UK Driving License and access to own car.
The salary for this role is £42 per hour, with shifts available on evenings between 17:30 and 22:30 Monday to Friday and weekends (mornings). The Team Leader will work closely with the existing care teams within the local and surrounding areas to ensure seamless delivery of care services.
About You- A minimum of a Level 2 Qualification in Care.
- Strong planning and organisational skills.
- Good understanding of using Microsoft Office.
- Full UK Driving License and access to own car.
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